Over 250 people joined us this week for the Gender Identity Toolkit Launch Webinar. The toolkit is a project the IGPM have been working on with Indigo, the LGBT Foundation Pride in Practice, and Practice Index for some time. This work has resulted in a document that we think is highly relevant to practices, and…

Guest Author – Dr Mark Brookes MBE Dr Mark Brookes MBE has worked with Dimensions for 11 years.  Mark has a learning disability and a keen interest in ensuring people with learning disabilities are safe and healthy, while remaining independent. He often speaks publicly about access to primary healthcare, and is an advocate for people…

Introduction As GPs and primary care teams, we’re on a journey. We started in single primary care organisations, we’ve entered into collaboration with others in the Primary Care Networks, and we’re en route to becoming vital members of wider Integrated Care Systems. Whilst the individual patient in front of us will always be our priority,…

The HR Masterclass is a comprehensive, interactive insight into the minefield of managing a team. Whether you are a seasoned PM or are new to the role, each module delves into a different area of human resources. From recruitment (module 1) to performance management (module 2) and managing disciplinary issues (module 3), this Masterclass can be…

There have been many comments recently regarding staff development, particularly about mandatory training, retake periods and who needs to do what training. Well, the ball lies in your court (to a certain extent) as Nigel’s surgery 70 states: “CQC does not have a list of mandatory training for members of the GP practice team”. You…

In the third module of the HR Masterclass, Robyn Jackson takes us through how to successfully manage disciplinary issues. Being able to confidently deal with employee issues is an important part of ensuring the smooth and efficient running of your practice. This module provides guidance to assist Practice Managers understand and navigate through all aspects…

In the first module of the HR masterclass, Robyn Jackson takes you through the recruitment process. This is the first stage in the employee life cycle, and top-quality recruitment is vital not just for ensuring you get the best possible candidates for your roles, but also for promoting your practice as an employer of choice.…