Sadly, for some of our patients, access to general practice is a real problem, and it shouldn’t be. But why do some patient cohorts struggle with access? Well, there are multiple factors, and one factor that causes significant issues is the patient registration process. There’s a common myth about patient registration: that is, that patients…

Guest Author – Dr Mark Brookes MBE Dr Mark Brookes MBE has worked with Dimensions for 11 years.  Mark has a learning disability and a keen interest in ensuring people with learning disabilities are safe and healthy, while remaining independent. He often speaks publicly about access to primary healthcare, and is an advocate for people…

Cast your mind back to 2018; there was a lot of talk about regulations, particularly the GDPR (the thought of that makes me shudder!), which came into force in May 2018 and was given much publicity. From me in particular there were policies, e-learning packages, blogs, vlogs and a podcast too! Little did I realise…

“Tracheotomy,” “dysphagia,”, “cervical cytology”. Safe to say that this medical world of ours is FILLED with jargon. Medical words and terms, of course, have their place. But our familiarity with this world can also mean that med-jargon often leaks into patient comms – on websites, in leaflets and on display for all to see. Today…

(Time to read: 5 minutes) This year the UK is implementing the EU Directive on the accessibility of public sector websites and mobile apps. While this won’t necessarily impact GP practice websites directly, there’s a likelihood that, just as GDPR brought into sharp focus the management of data, this will make site accessibility something of…