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Author Archives | Practice Index

Practice Index

We are a dedicated team delivering news and free services to GP Practice Managers across the UK.

AI tools: A Practice Manager’s friend or foe?

chatGPT

In recent years, the explosive growth of artificial intelligence or AI-powered applications has brought about a transformative wave across various industries, and healthcare is no exception. Indeed, AI is often touted as the ‘silver bullet’ that could save healthcare, freeing up time across the board, thanks to faster diagnosis, risk prediction and analysis. It’s no…

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The updated CQC Masterclass

CQC updated masterclass

As the CQC single assessment framework continues to be rolled out to all providers in England, our CQC resources have been revised to reflect the new approach and framework, with the CQC Masterclass: The Perfect Practice, now significantly updated throughout. The CQC Masterclass: The Perfect Practice (part of the Practice Index Learning Package) in the HUB, is…

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Practice funding rise – An affordable and acceptable uplift?

Practice funding rise – An affordable and acceptable uplift?

Another funding storm is on the horizon with the recently announced rise in national practice contract funding for England. For all the people working in general practice, a rise is a rise, but when it amounts to about 2% in the context of an overstretched service, in which some doctors working in other parts of…

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The updated Training Handbook 2024

2024 training handbook

The newly updated handbook contains 45 pages filled with everything you need to ensure compliance with mandatory and role-essential training requirements. This must-have handbook covers all of the following: Training requirements Assessing learning needs Continued professional development Revalidation requirements Clinical supervision Competency frameworks Appraisals Organisation-facilitated training Leave for training Funding for training Records for training…

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HR Clinic – Bullying and Harassment (Questions and Answers)

bullying and harassment

The thought of having to tackle potential bullying or inappropriate behaviour is enough to get the pulse racing of any Practice Manager. However, these things do crop up – and even more so these days when everyone is feeling the pressure and stress. But what constitutes bullying? And what is the definition of workplace harassment?…

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Help patients access the “Right Care, First Time”

Screenshot 2024-04-11 at 10.55.53

The brand new campaign video from the IGPM helps explain why you don’t always need to see the GP. General practice is facing unprecedented pressure. Demand is exceeding capacity, patients are facing longer delays and abuse in practice is rising as a result. This new campaign is designed to try to reduce the burden on…

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April’s employment law changes

update April 2024

My previous Practice Index blog explored upcoming changes to flexible working legislation coming into effect on 6th April 2024. But there are other employment law changes coming soon which practices in England, Scotland and Wales should be aware of. Here’s a quick rundown of them. Introduction of statutory carer’s leave To start with, I should…

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