We've noticed your using a old browser this may cause issuse when experincing our site. We recommend updating your browser here this provides the latest browsers for you to download. This just makes sure your experince our website and all others websites in the best possible way. Close

Author Archives | Practice Index

Practice Index

Practice Index

We are a dedicated team delivering news and free services to GP Practice Managers across the UK.

Is it time you spent a day at the other coalface?

For practice managers working all hours to at least attempt to make headway on the to-do list (which seems to be constantly growing), it can be hard to take a step back and truly experience for yourself what your staff and patients are going through. Yet, ask most successful business leaders (and practices should be

Continue reading...

Think bigger picture and stop micromanaging!

Management of staff is no easy task – especially in the pressured world of general practice – yet it’s something all practice managers need to deal with on an everyday basis. Go too far down the laissez-faire style of leadership and there’s potential for problems, just as is the case with micromanagement. Most practice managers

Continue reading...

Compulsory training for Primary Care Network pharmacists

November 7, 2019, by in Pharmacists

0 Comments

Compulsory training for Primary Care Network pharmacists

By Sally Greensmith, CPPE Head of national pathways for primary care education. With the advent of primary care networks and the new Network contract directed enhanced service (DES) there are more and more pharmacists being recruited to increase the patient-facing workforce in primary care and be trained to help with the delivery of the DES.

Continue reading...

FREE eLearning course – Equality and diversity

FREE eLearning course - Equality and diversity

Our equality and diversity course is this month’s freebie! Each month we make one of our eLearning courses, from our Essential eLearning package, free. Take the course today in the HUB. Overview: By the end of the course you will have an understanding of how to respect the diversity of all the individuals you work with, and how

Continue reading...

HR and H&S Updates – October 2019

HR and H&S Updates

A summary of the HR updates issued in October 2019. HR Updates Amber alerts Bipolar disorder; disability discrimination Electronic signatures are legally valid “Appalling” response to suicidal employee costs trust £92,000

Continue reading...

Lessons from the top: key trends from the latest Outstanding inspections

While talk of CQC inspections has undoubtedly decreased over the last few months, in part due to the fact that most practices are onto second (and even third in some cases) visits or calls, inspections still remain a critical part of practice evaluation. That means, whether good, bad or downright ugly, inspection reports remain an

Continue reading...

Guidance on national data opt out compliance

October 29, 2019, by in News

0 Comments

Guidance on national data opt out compliance

This document provides practices with the guidance they need to support patients’ wishes in complying with the National Data Opt-Out (NDO-O), which was introduced along with the Data Protection Act 2018 and GDPR on 25th May 2018. This followed recommendations from the National Data Guardian (NDG) that patients should be able to opt-out of their

Continue reading...
Get in the know! Keeping practice managers updated and connected.

Subscribe to our FREE weekly email newsletter: