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Author Archives | Practice Index

Practice Index

Practice Index

We are a dedicated team delivering news and free services to GP Practice Managers across the UK.

HR and H&S Updates – June 2020

HR and H&S Updates

A summary of the HR and H&S updates issued in June 2020. HR Updates Red alerts Remote right to work checks Coronavirus and holiday carry-over Coronavirus and statutory sick pay (SSP) Amber alerts Points-based immigration system

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Give yourself a quick HR test today! The Practice Index HR QUIZ (Summer 2020)

June 25, 2020, by in News

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Every quarter we produce a 10 question quiz to quickly test yourself on the latest HR legislation. This time we have moved the quiz over to the Practice Index HUB. You can now record your score and get a certificate at the end if you want to show off! So, head into the HUB and

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The heart of the surgery

During the COVID-19 pandemic, people have had to adjust the way they work and have faced many challenges along the way. “These are unprecedented times” is a phrase we’ve become all too familiar with. It goes without saying that our NHS and front-line workers have been pivotal in keeping us, the public, safe. So how

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Performance Management – HR Masterclass Module 2

In the second module of our HR Masterclass, Robyn Jackson teaches us about Performance Management. Performance Management is an essential part of any line manager’s job. It doesn’t just mean managing under-performance, but also how to evaluate, support, encourage and give feedback. This module covers the following topics: Day-to-day management of employees Giving effective feedback

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Face masks: on or off?

In the week when face coverings became compulsory on public transport in England, it seems incredible that there’s still confusion over whether face masks are mandatory for patients in GP surgeries. The guidance from Public Health England (PHE) and NHS England is muddled and, if the thread on our Practice Index Forum is anything to

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Cervical Screening Awareness Week

June 17, 2020, by in Health, Patients

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There has probably never been a more critical time to promote cervical screening to your eligible patient base as this week marks the annual Cervical Screening Awareness Week. In the UK, 5 million women are invited for screening every year, but inevitably, with the disruption of the COVID-19 pandemic, tests have been postponed and cancelled.

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The changing demands of patients on GP practices during COVID-19

Given that GP practices have changed how they operate significantly to deal with the pressures of the COVID-19 pandemic, you might expect a few patients to balk at some of the changes but also appreciate the extra effort being made to continue providing care. The reality, however, is that numbers of complaints being made against

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