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“You’re kidding!”

None of us have the time. We’re all busy. Right now we’re fighting our way through the flu vaccines (or lack of them), putting on our battle armour in preparation for 2019, and trying to make an educated guess as to how many staff are likely to be ‘off sick’ during the winter. So there’ll

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Success Stories Showcase: Active signposting

Making healthcare accessible is crucial for GP practices, according to the Department of Health. After all, as part of the GP Forward View, it has committed £45m fund to contribute towards the training of practice reception and clerical staff with the aim of ensuring that they are well-equipped to undertake an enhanced role in active signposting and

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Are Telephone Consultations replacing Face-to-Face Consultations?

As GP practices battle to provide an adequate number of face-to-face appointments, I was wondering if other forms of consultation are on the increase. I spotted recently a notice in my local surgery which declared that almost one third of consultations in July had been carried out on the telephone. This amounted to a remarkable

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A better future for General Practice

A better future for General Practice

(Time to read: 4 minutes) By Ben Gowland Some things feel like they’ve been around forever. I don’t remember a time when there was no TV, but my parents assure me people used to spend evenings doing things other than sitting on the sofa and flicking through channels. Hard to imagine. But then I remember

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