Practice Index Training
A modern approach to Primary Care training. Bespoke, engaging courses designed for the modern GP practice delivered by expert trainers.
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Available Courses
Change Management
- Professional Skills Development
Chaperones in General Practice
- Compliance
Clinical Coding
- Compliance
Coaching and Mentoring Teams
- Professional Skills Development
Complaint Management
- Communication
- Compliance
Conflict Resolution
- Compliance
Correspondence Management
- Professional Skills Development
Customer Care
- Professional Skills Development
Data Security Awareness (formerly IG)
- Compliance
- Data Security
Dealing with Abusive, Aggressive and Violent Patients
- Professional Skills Development
Effective Recruitment
- Compliance
- Professional Skills Development
Employment and Contractual Responsibilities
- Human Resource Management
- Professional Skills Development
Equality and Diversity
- Human Resource Management
GDPR
- Compliance
- Data Security
Having Difficult Conversations
- Professional Skills Development
Improving Communication (Staff and Patients)
- Professional Skills Development
Leadership in Primary Care
- Professional Skills Development
Managing Poor Performance
- Human Resource Management
Managing Yourself (Effective Time Management)
- Professional Skills Development
Mental Health Awareness in the Workplace
- Professional Skills Development
Preparing for a CQC Inspection
- Compliance
Receptionists in Primary Care
- Professional Skills Development
Social Prescribing Link Workers - The Role
- Professional Skills Development
Summarising
- Professional Skills Development
Understanding Medical Terminology
- Professional Skills Development
Accident and Incident Reporting
- Health & Safety
Active Listening
- Professional Skills Development
Advanced Medical Terminology
- Professional Skills Development
Appraisals
- Human Resource Management
- Professional Skills Development
Assertiveness
- Professional Skills Development
Audit
- Compliance
Becoming a Veteran-Friendly Practice
- Compliance
Caldicott and Confidentiality
- Compliance
- Data Security
Communication Skills
- Compliance
Consent
- Compliance
COSHH & COSHH Assessments
- Health & Safety
Developing Others
- Compliance
- Professional Skills Development
Employee Retention
- Professional Skills Development
Financial Management
- Compliance
Fraud Awareness
- Compliance
Good Governance
- Compliance
Influential Leadership
- Professional Skills Development
Intermediate Medical Terminology
- Professional Skills Development
Leave and Allowances
- Compliance
- Professional Skills Development
Managing Did Not Attends
- Business Resilience
- Compliance
Managing HR Records
- Compliance
- Human Resource Management
Managing Pressure at Work
- Business Resilience
- Professional Skills Development
Mergers
- Business Resilience
- Professional Skills Development
Organisational Compliance Part 1
- Compliance
Organisational Compliance Part 2
- Compliance
Partnerships in General Practice
- Communication
Practice Development Planning
- Business Resilience
Prescription Medicines Explained
- Professional Skills Development
Project Management
- Professional Skills Development
Risk and Risk Assessments
- Business Resilience
- Compliance
Root Cause Analysis
- Compliance
Significant Events
- Compliance
Sustainable Behaviour
- Business Resilience
Teamwork
- Business Resilience
- Professional Skills Development
Training Needs Analysis
- Business Resilience
- Professional Skills Development
Transformational Leadership
- Professional Skills Development
Understanding Investigations
- Professional Skills Development
Well Led - Achieving the Goal
- Compliance
CQC Scoping Exercise
- Compliance
CQC Mock Inspection
- Compliance
