Training
Bespoke, engaging courses designed specifically for GP practice staff.
Exclusive courses
Expert and engaging trainers
On-site or virtual delivery
Training Brochure
Download now
Employee Retention - Live online course on Thursday 25th April at 12.30pm
Making Every Contract Count - Live online course on Tuesday 30th April at 11am
Dealing with Abusive, Aggressive and Violent Behaviour - Live online course on Tuesday 7th May at 1pm
Telephone Triage for Receptionists - Live online course on Thursday 16th May at 1pm
Care Navigation - Live online course on Wednesday 22nd May at 12.30pm
Caldicott and Confidentiality - Live online course on Wednesday 22nd May at 1.30pm
Advanced Practice Finance
Business Resilience
Finance Bundle
Professional Skills Development
Appraisals
HR Bundle
Human Resource Management
Professional Skills Development
Becoming a Successful Practice Manager
Professional Skills Development
Care Navigation Training Course
New to NHS (Admin)
Professional Skills Development
Chaperones in General Practice
Compliance
New to NHS (Admin)
Conflict Resolution
Compliance
CQC - Being CQC ready
CQC
CQC Bundle
Practice Manager Bundle
Dealing with Abusive, Aggressive and Violent Patients
Professional Skills Development
NHS Pensions Update
Finance Bundle
GP Training Bundle
New
Professional Skills Development
Online Reputation Management
Communication
Receptionists in Primary Care
Professional Skills Development
Social Media Communications
Business Development
Digital Transformation Bundle
Telephone Triage for Receptionists
Care Navigation Bundle
New to NHS (Admin)
Professional Skills Development
Complete Care Navigation Programme
Professional Skills Development
De-escalation Training
Professional Skills Development
Digital Transformation for Practice Managers
Digital Transformation Bundle
Professional Skills Development
Domestic Abuse Awareness
Human Resource Management
Equality and Diversity
HR Bundle
Human Resource Management
Equality, Diversity, and Inclusion: Disability
Equality, Diversity and Inclusion Bundle
Equality, Diversity, and Inclusion: Race
Equality, Diversity and Inclusion Bundle
Equality, Diversity, and Inclusion: Sexual Orientation
Equality, Diversity and Inclusion Bundle
GDPR
Compliance
Data Security
Leadership in PCNs
GP Training Bundle
Professional Skills Development
Making Every Contact Count
Professional Skills Development
Menopause Essentials for Managers
Human Resource Management
Mental Health First Aid
Professional Skills Development
Microaggressions in the Workplace
Communication
Motivational Interviewing
Human Resource Management
New to GP Partnerships
GP Training Bundle
Professional Skills Development
NHS Pensions Update
Finance Bundle
GP Training Bundle
Popular
Professional Skills Development
Understanding the Tendering and Procurement Process
Professional Skills Development
Available Courses
Accident and Incident Reporting
- Health & Safety
Active Listening
- Care Co-ordinator Bundle
- Professional Skills Development
Advanced Practice Finance
- Business Resilience
- Finance Bundle
An Introduction to Medical Terminology
- New to NHS (Admin)
- Professional Skills Development
An Introduction to Social Media
- Communication
- Digital Transformation Bundle
Appraisals
- HR Bundle
- Human Resource Management
Assertiveness
- Professional Skills Development
Audit
- Compliance
Basic Life Support
- Compliance
Becoming a Successful GP
- GP Training Bundle
- Professional Skills Development
Becoming a Successful Practice Manager
- Popular
- Professional Skills Development
COSHH & COSHH Assessments
- Health & Safety
CQC - Being CQC ready
- CQC
- CQC Bundle
CQC - Demonstrable evidence
- CQC
- CQC Bundle
CQC - Policy management
- CQC
- CQC Bundle
CQC - Roles of the team
- CQC
- CQC Bundle
CQC - Training requirements
- CQC
- CQC Bundle
CQC - Why compliance matters
- CQC
- CQC Bundle
Caldicott and Confidentiality
- Compliance
- Compliance Bundle
Care Navigation Training Course
- New to NHS (Admin)
- Popular
Change Management
- Leadership & Management Bundle
- Professional Skills Development
Change and Innovation
- Business Resilience
- Leadership & Management Bundle
Chaperones in General Practice
- Compliance
- New to NHS (Admin)
Clinical Coding
- Compliance
- New to NHS (Admin)
Coaching and Mentoring Teams
- Leadership & Management Bundle
- Professional Skills Development
Communicating with your PPG
- Communication
Communication Skills
- Care Co-ordinator Bundle
- Compliance
Complaint Management
- Communication
- Compliance
Complete Care Navigation Programme
- New
- Professional Skills Development
Conflict Resolution
- Compliance
- Popular
Consent
- Care Co-ordinator Bundle
- Compliance
Correspondence Management
- Professional Skills Development
Correspondence Management Training Course
- Professional Skills Development
Cultivating Leadership Habits
- Professional Skills Development
Customer Care
- Business Improvement Bundle
- Professional Skills Development
Data Security Awareness (formerly IG)
- Compliance
- Data Security
De-escalation Training
- New
- Professional Skills Development
Dealing with Abusive, Aggressive and Violent Patients
- Popular
- Professional Skills Development
Developing Others
- Compliance
- Professional Skills Development
Developing Resilience
- Professional Skills Development
Digital Customer Service Skills
- Business Improvement Bundle
- Communication
Digital Transformation for Practice Managers
- Digital Transformation Bundle
- New
Domestic Abuse Awareness
- Human Resource Management
- New
EMIS Awareness
- Business Resilience
- New to NHS (Admin)
Effective Recruitment
- Compliance
- HR Bundle
Employee Retention
- Business Improvement Bundle
- HR Bundle
Employment and Contractual Responsibilities
- HR Bundle
- Human Resource Management
Equality, Diversity, and Inclusion: Disability
- Equality, Diversity and Inclusion Bundle
- New
Equality, Diversity, and Inclusion: Race
- Equality, Diversity and Inclusion Bundle
- New
Equality, Diversity, and Inclusion: Sexual Orientation
- Equality, Diversity and Inclusion Bundle
- New
Equality and Diversity
- HR Bundle
- Human Resource Management
Female Genital Mutilation (FGM)
- Human Resource Management
Financial Management
- Business Improvement Bundle
- Compliance
Fraud Awareness
- Compliance
- Compliance Bundle
Further Medical Terminology
- Professional Skills Development
GDPR
- Compliance
- Data Security
Good Governance
- Compliance
- Compliance Bundle
Growing as a Leader
- Professional Skills Development
HR & Employment Law Update
- Compliance
- HR Bundle
Having Difficult Conversations
- New to NHS (Admin)
- Professional Skills Development
Health Inequalities
- Professional Skills Development
How to Handle Conversations with Patients on Social Media
- Communication
- Digital Transformation Bundle
Improving Communication (Staff and Patients)
- Business Improvement Bundle
- Professional Skills Development
Improving Organisational Effectiveness
- Business Improvement Bundle
- Business Resilience
Influential Leadership
- Leadership & Management Bundle
- Professional Skills Development
Intermediate Medical Terminology
- Professional Skills Development
Introduction to Medical Terminology - Live online course
- Compliance
- Professional Skills Development
Introduction to Practice Finance
- Business Resilience
- Finance Bundle
Leadership in PCNs
- GP Training Bundle
- New
Leadership in Primary Care
- Leadership & Management Bundle
- Professional Skills Development
Leave and Allowances
- Compliance
- Professional Skills Development
Making Every Contact Count
- New
- Professional Skills Development
Management Coaching
- Professional Skills Development
Managing Did Not Attends
- Business Resilience
- Compliance
Managing HR Records
- Compliance
- HR Bundle
Managing Poor Performance
- HR Bundle
- Human Resource Management
Managing Pressure at Work
- Business Resilience
- Professional Skills Development
Managing Yourself (Effective Time Management)
- Professional Skills Development
Maximising income
- Business Resilience
- Finance Bundle
Maximising profitability in your practice
- Business Development
- Finance Bundle
Meeting Patient Needs
- Care Co-ordinator Bundle
- Compliance
Menopause Awareness
- Human Resource Management
Menopause Essentials for Managers
- Human Resource Management
- New
Mental Health Awareness in the Workplace
- New to NHS (Admin)
- Practice Manager Bundle
Mental Health First Aid
- New
- Professional Skills Development
Mergers
- Business Resilience
- Professional Skills Development
Microaggressions in the Workplace
- Communication
- New
Mindset
- Business Resilience
- Professional Skills Development
Motivational Interviewing
- Human Resource Management
- New
NHS Pensions Update
- Finance Bundle
- GP Training Bundle
New to GP Partnerships
- GP Training Bundle
- New
New to General Practice - Essential Workshop
- New to NHS (Admin)
- Professional Skills Development
Online Reputation Management
- Communication
- Popular
Organisational Compliance Part 1
- Compliance
Organisational Compliance Part 2
- Compliance
Partnerships in General Practice
- Communication
Patient Registration Process
- Business Resilience
- New to NHS (Admin)
Performance Coaching
- Professional Skills Development
Practice Development Planning
- Business Improvement Bundle
- Business Resilience
Prescription Medicines Explained
- Professional Skills Development
Project Management
- Business Improvement Bundle
- Professional Skills Development
QOF - Live online course
- Business Resilience
QOF Session
- Business Development
- Finance Bundle
Receptionists in Primary Care
- Popular
- Professional Skills Development
Risk and Risk Assessments
- Business Resilience
- Compliance
Root Cause Analysis
- Compliance
Safeguarding Level 2
- Professional Skills Development
Safeguarding Level 3
- Professional Skills Development
Significant Events
- Compliance
- Compliance Bundle
Social Media Awareness
- Business Development
- Digital Transformation Bundle
Social Media Communications
- Business Development
- Digital Transformation Bundle
Social Prescribing Link Workers - The Role
- Professional Skills Development
Strategic Planning
- Business Resilience
- Practice Manager Bundle
Succession planning
- Business Resilience
- Professional Skills Development
Summarising
- New to NHS (Admin)
- Professional Skills Development
Summarising Medical Records and QOF - Live online course
- Business Resilience
Sustainable Behaviour
- Business Resilience
- Leadership & Management Bundle
SystmOne Awareness
- New to NHS (Admin)
- Professional Skills Development
Teamwork
- Business Resilience
- Professional Skills Development
Training Needs Analysis
- Business Resilience
- Professional Skills Development
Transformational Leadership
- Leadership & Management Bundle
- Professional Skills Development
Understanding Investigations
- Professional Skills Development
Understanding Investigations - Just Bloods - Live online course
- Professional Skills Development
Understanding Prospective Records Access
- Compliance
- Compliance Bundle
Understanding the Tendering and Procurement Process
- New
- Professional Skills Development
Vaccinations and Immunisations
- Business Resilience
- Professional Skills Development
