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Tag Archives: questions

5 Great Questions for Interviewing Surgery Receptionists

Interviewing Receptionists

Coming up with interview questions that will really tell you something about your candidates can be more difficult than it seems. Save precious time by avoiding going over all the standard data and information most receptionist CVs will include, and make sure these prompts are on your list: they all invite your candidates to give

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Helping practice managers through the CQC inspection ordeal

March 5, 2015, by in CQC

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CQC Inspection Preparation

When the CQC calls to tell you that you’re up for inspection, it triggers one of the most nerve-racking experiences practice managers will ever go through. In this blog Practice Index has spoken to practice managers who have endured the pain – and survived – the pressures of being inspected, to provide an insight into

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Aim high with your CQC inspection

February 27, 2015, by in CQC


With GP practices now rated as Outstanding, Good, Requires Improvement or Inadequate following CQC inspections – and having to publicly display their rating from April – the pressure on achieving top marks is arguably greater than ever. So what is the CQC looking for during inspections and how can practices ensure they score highly? The

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