A recent poll on the forum showed just 24% of practice managers were friends with staff members on social media. Social media has its positive and negative sides. It can be a great way to keep in touch with people and share multimedia, it can be brilliant for promoting your business or brand, and it
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Every day 300 babies are admitted to neonatal care – that’s roughly one in seven babies born in the UK. These babies can be born prematurely (born before 37 weeks) or can be born at term but unwell. The duration of a baby’s stay in the Newborn Intensive Care Unit (NICU) varies greatly and is
The average patient list per doctor is said to be in the region of 1,800 patients. However, my experience of working in a registration department suggests that around 600 patients may have moved on, unknown to the practice, or be in the process of registering elsewhere. The NHS income from 600 patients is significant so
One thing the health sector in the UK loves is a good survey and project pilot. There seems to be an endless stream of studies highlighting the good and bad of the NHS and healthcare delivery – and one common topic for these is the use of telephone consultations. It’s also a topic being discussed
By Kara Dudley “Enquire at Reception about Extended GP Access” or “Ask at Reception for an evening or weekend appointment” Which sounds better? Which is easier for your patient to understand? When you work in primary care, it can be all too easy to rely on the jargon that we all use on a daily basis.
Earlier this week, the Prime Minister launched the UK Government’s first Loneliness Strategy, designed to tackle what Theresa May described as one of the greatest public health challenges of our time. The headline news from the Strategy is that all GPs in England will be able to refer patients experiencing loneliness to community activities and
GP practice managers are hitting back at recent news stories stating that the NHS pays £543m a year to GPs for 3.6 million ‘ghost’ patients who don’t exist. A number of newspapers reported on the story first published by the Mail on Sunday that despite a crackdown launched three years ago on so-called ‘ghost patients’,