On 3rd April, my practice wrote a letter to all our patients to tell them about the pressures general practice is under and what this means for them in terms of their care. I was pretty nervous about sending it out, as we know how things can be portrayed and how some people seem to…

I don’t know about you, but December felt really tough in good old GP Land. Winter bugs were everywhere – and they still are! – impacting on our staff, and there were many more patients coming through our doors. People were trying to get excited about Christmas whilst also worrying about the cost of it.…

I’m sure we’ve all heard things in our day-to-day lives that have shocked us, angered us, filled us with passion or other emotions. One line that sticks with me was uttered by my fellow IGPM Director, Jo Wadey. When she asked why practice managers were not included in the English Government’s New to Partnership Scheme,…

Following the publication of NHS England & Improvement’s letter titled “General Practice Contract Arrangements in 2022/23”, the IGPM received a large number of contacts from members highlighting their concerns over proposed changes. We canvassed remaining members for their opinions and have produced this document to highlight to NHS England & Improvement (NHSE&I) and other relevant…

It’s that time of the year again when I try and get a little HR CPD in by reading some articles or journals and taking my head out of the other elements of practice life. And unsurprisingly the HR world is also being dominated by COVID at the moment. So, here’s a little summary of…

There’s a lot of traffic on the PI forum and Facebook groups lately about staff social events. Do we have them? Can we have them? If staff go ahead and meet up but don’t follow the government guidelines and then plaster it all over social media, can I do anything about it?! So I thought…

From 1st August, it appears that all protections relating to shielding are being removed. No more statutory sick pay, no more food parcels, and it’s back to work. So, what do we need to do? No doubt we’ve had plenty of patients call us already, asking us to sign them off work or asking for…