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How do you keep on top of cleaning standards?

Cleaning standards and schedule How many times have you bumped into a new member of the cleaning team and they’ve looked… well, a little unsure about the job in hand? Even if they’re being supervised, the supervisor is also on a tight schedule and can’t watch them all the time… So, are you actually getting

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Social media in the workplace

A recent poll on the forum showed just 24% of practice managers were friends with staff members on social media. Social media has its positive and negative sides. It can be a great way to keep in touch with people and share multimedia, it can be brilliant for promoting your business or brand, and it

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Policy Review – A sprint or a marathon? Blog 3 of 3

April 18, 2019, by in Compliance, Policies

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Policy Review – A sprint or a marathon?

You should now be well on your way to implementing a structured policy review process within your practice. And you know it’s a whole-team effort and not solely your responsibility (an added bonus). If you decide to opt for the marathon approach, you’ll realise it enables you to review your policies much more thoroughly than

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Policy Review – A sprint or a marathon? Blog 2 of 3

February 7, 2019, by in Compliance, Policies

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Policy Review – A sprint or a marathon?

Compiling a list of your existing policies may have seemed like a laborious task, but it’s the best place to begin when you need to implement a methodical approach to policy review. If you didn’t have a list previously, does the number of policies you have shock you? Do you have all the recommended CQC

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Policy Review – A sprint or a marathon? Blog 1 of 3

January 10, 2019, by in Compliance, Policies

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Policy Review – A sprint or a marathon?

People sometimes ask, how often should I review my policies? When there’s been a change to legislation or more frequently? Will every two years be okay? What we all know, though, is that it’s a necessity – we may not like it, but it has to be done (sigh). The significance of policy review was

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The integrity of HR systems on a CQC inspection

The integrity of HR systems on a CQC inspection

The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 requires practices (and other regulated care providers) to prove that: they have “sufficient numbers of suitably qualified, competent, skilled and experienced persons” their staff receive “appropriate support, training, professional development, supervision and appraisal as is necessary to enable them to carry out the duties

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