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Mandatory training for practice staff: the lowdown

May 5, 2016, by in Staff, Training

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Mandatory training for practice staff the lowdown

A topic that we’re often asked about is mandatory training for members of the GP practice team – and more specifically, what the CQC expects to happen in practices. The topic is actually one that’s addressed in the excellent CQC mythbuster series – available on the CQC website. This handy guidance outlines exactly what inspectors

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GPs and managers start boardroom skills programme

GPs and managers start boardroom skills programme

A course that aims to provide GPs and practice managers with top-level business and management skills has been launched in Manchester. All ten GPs who are board members of the Manchester Primary Care Partnership and nine primary healthcare managers, have begun a 12-month board development programme that will lead to a certificate in strategic leadership

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Keep calm and carry on – Defusing aggressive patients

January 14, 2016, by in Patients, Training

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Keep calm and carry on - Diffusing aggressive patients

Unfortunately, attacks on practice staff are an ongoing problem. Only last September a GP in Nottingham was violently attacked by a mentally ill patient demanding access to his medical records. Unfortunately, such incidents don’t only occur once in a blue moon; in Nottingham alone this defendant is one of 29 patients listed on the local

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Disability Confident

September 22, 2015, by in Patients, Staff, Training

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Disability Confident

As part of our commitment to you to: Support Encourage Good Practice Influence Policy Practice Index is delighted to be active supporters and disseminators of “Disability Confident” which is a scheme, started by the government in 2014, designed to help businesses become more confident about employing disabled people. What is it? The scheme, which currently

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Resuscitation Training: Is Your Provider Up To Scratch?

September 4, 2014, by in Training

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Resuscitation Training

Every practice needs to ensure their doctors, nurses and administrators are regularly trained in resuscitation techniques in order to meet CQC, CCG and other professional body requirements. There are all sorts of providers of this sort of training across the UK, and training is delivered by anyone from dedicated First Aid trainers to practicing nurses,

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