It is safe to say that 2020 (as I naively joked a year ago – “the year of perfect vision”) turned out to be a year no-one could have anticipated. As I reflect back over that last 12 months, I can clearly remember the many difficulties that everyone has had to deal with, both individually…

It’s flu season, yay! Not yay really… As a PM, I used to loathe flu season with its enormous amount of work, including juggling staff, patients and of course vaccine deliveries, hoping your reception team wouldn’t forget to put the vaccines in the fridge, despite this being tattooed on their foreheads. Somehow, I still felt…

As if practice managers didn’t have enough on their plates dealing with the coronavirus fallout, the deadline for meeting website accessibility requirements looms on the horizon. Tim Green, of specialist web developer GPsurgery.net, explains more. By 23rd September 2020 – just weeks away – all public sector organisations, including GP practices, need to meet new…

The COVID-19 pandemic has meant it’s more important than ever to stay in touch with your patients. Regular communication keeps them informed of new practice processes and how these are supporting their health and well-being. But with many communication methods to choose from, how do you know which one will work best? What types of…

At Docmail we understand and appreciate all the important work that medical practices are doing to help keep our communities safe and well during the Covid-19 pandemic. Your dedication will no doubt be carried forward into planning and implementing your flu campaigns for this 2020 season, whilst balancing the pressures of your new, everyday tasks.…

Data analyst Stephen Black offers some insights into how changes in workflow and GP and patient behaviour are taking place following the widespread adoption of online consultations in general practice. Data from NHS England says that, as of 24th April, 58% of practices are now live with an online consultation system. The data also confirms…

Whatever the cost – and it varies hugely around the UK – it’s set to increase by 5.5% in April 2020. As you will be aware, in April 2019, the NHS employer contribution rose from 14.3% to 20.6% although implementation, for the NHS, was deferred until April 2020. Now the implementation date is looming.  As…