At Docmail we understand and appreciate all the important work that medical practices are doing to help keep our communities safe and well during the Covid-19 pandemic. Your dedication will no doubt be carried forward into planning and implementing your flu campaigns for this 2020 season, whilst balancing the pressures of your new, everyday tasks.

Data analyst Stephen Black offers some insights into how changes in workflow and GP and patient behaviour are taking place following the widespread adoption of online consultations in general practice. Data from NHS England says that, as of 24th April, 58% of practices are now live with an online consultation system. The data also confirms

World War Z. 28 Days Later. Mad Max. They ALL got it wrong when it comes to the currency of the apocalypse. It won’t be weapons, food or Guzzolene that people kill for. It’ll be bog roll and packet pasta. But, practice manager, when this is all over (and it WILL be over), medical marketing

Whatever the cost – and it varies hugely around the UK – it’s set to increase by 5.5% in April 2020. As you will be aware, in April 2019, the NHS employer contribution rose from 14.3% to 20.6% although implementation, for the NHS, was deferred until April 2020. Now the implementation date is looming.  As

Finding it hard to respond to negative patient reviews? Here are a few tips from Yorkshire Medical Marketing to get a positive outcome for your practice. After a long day of juggling a phone that never stops ringing, a long line of patients and not enough appointments to go around, you’d probably prefer to stick

I’ve never before been in the position of recommending anyone to read a 401 page document … so I won’t start now! Instead, I’ll just say that our friends at NHS Employers have been in touch with some good news: all that we have been saying for the past couple of years about the interaction

Home visits can be a daunting prospect for a locum team member. Providing them with a few extra little details about the patient they are visiting, can go a long way to helping the locum get the most out of their time, writes Dr Richard Fieldhouse. Home visits can be particularly challenging for GP locums,