Finding it hard to respond to negative patient reviews? Here are a few tips from Yorkshire Medical Marketing to get a positive outcome for your practice. After a long day of juggling a phone that never stops ringing, a long line of patients and not enough appointments to go around, you’d probably prefer to stick

I’ve never before been in the position of recommending anyone to read a 401 page document … so I won’t start now! Instead, I’ll just say that our friends at NHS Employers have been in touch with some good news: all that we have been saying for the past couple of years about the interaction

Home visits can be a daunting prospect for a locum team member. Providing them with a few extra little details about the patient they are visiting, can go a long way to helping the locum get the most out of their time, writes Dr Richard Fieldhouse. Home visits can be particularly challenging for GP locums,

‘Change is hard at first, messy in the middle and gorgeous at the end.’ Robin Sharma More specialist medical accountancy firms are now able to provide a much broader service offering that includes, in some instances, assisting GP practices with managing change. As one of these lucky change consultants, here are my favourite tips to

We’re nearly two years on from the changes in the GMS contract which announced extra help to practices in the event of GP sickness absence. So, how’s it going? For some practices it’s working as intended.  Dr X is off sick for more than two weeks and, instead of the practice having to fund cover

Nearly every week we hear about the stresses and strains on the NHS and often the “c” word is the issue. In this case “c” stands for cost. The NHS has been with us for decades now, and at its inception there were much fewer medicines available to prescribe than today, and it is the

Is your accountant doing the best possible job for your practice? Here’s a checklist of things that they should be doing for you as standard: Primary care insight: Commentary on new developments that will affect your practice Is your accountant on top of the NHS Long Term Plan and the five-year GP contract? They should