This week we’ve heard that the minimum wage is set to increase to £11.44. As a Practice Manager who knows how hard our lowest-paid staff struggle, this was music to my ears. However, as a Practice Manager who looks after a limited staff budget, this news made me anxious. How on earth are we going…

It’s all too easy to take what we do every day for granted; we’re so bogged down in the politics, the contracts, and the day-to-day business of running a practice. However, I’m not one to take things for granted, and I often like to reflect on how I got to be sitting in my office…

Since I’ve been working at Urban Village Medical Practice, with a specialist Homeless Healthcare service for Manchester’s homeless population, I’ve been amazed at the number of patients who come to us from outside the city looking for help because they’ve been refused access to their local practice. A couple of weeks ago, when a young…

When you think back to the reason why you started working in general practice, was it because it was well paid? You loved the hours? Was it convenient geographically? Perhaps those suggestions are part of the answer, but I bet most of you wanted to make a difference. It’s what drives so many of us – having an impact…

Over 250 people joined us this week for the Gender Identity Toolkit Launch Webinar. The toolkit is a project the IGPM have been working on with Indigo, the LGBT Foundation Pride in Practice, and Practice Index for some time. This work has resulted in a document that we think is highly relevant to practices, and…