This episode follows on from ‘Managing persistent short-term absences’ and will focus on managing staff on long-term sickness leave. First of all, what constitutes a “long-term” absence? Four weeks. It’s that simple. Any absence lasting four or more calendar weeks is deemed to be “long-term”. Why is managing long-term absence any different? Essentially, it doesn’t…
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The inspection insider: Well-led practices and the role of practice managers (Part 3 of 7)
September 19, 2018, by Anonymous in CQC, Practice Manager
In part two of our series looking at CQC inspection key lines of enquiries (KLOEs), we looked generally at the KLOE that deals with Practice Leadership. While the PM may not necessarily be the leader, there is a great deal of leadership work that falls to most of us. Casting minds back to 2004 and…
NHS – National data opt-out programme
May 31, 2018, by Practice Index in Data, GDPR
(Time to read: 2 minutes) Maybe we should refer to the 25th May 2018 as Data Day? Why, you ask? Well, two things came into effect on this day, and whilst the GDPR has taken centre stage recently and organisations have been busy preparing for the Regulation which became applicable as law on Friday 25th…
GDPR – What’s available to GP Practice Managers?
May 23, 2018, by Practice Index in GDPR
Resources General Data Protection Regulation (GDPR) Policy and checklist [PLUS] Access to Medical Records Policy (including SAR template) [PLUS] Access to Medical Records Policy (Wales specific) [PLUS] Practice Privacy Notice Policy (England) [PLUS] Practice Privacy Notice Policy (Northern Ireland) [PLUS] Practice Privacy Notice Policy (Scotland) [PLUS] Practice Privacy Notice Policy (Wales) [PLUS] Children’s Privacy Information Leaflet [PLUS] Adult Privacy Information Leaflet [PLUS] Record of…
Abbreviations in PM land
April 19, 2018, by Practice Index in Abbreviations, Funny
As technology continues to advance rather rapidly, do you ever wonder what the impact upon the English language will be in the future? Most of us have a smartphone, it predicts text, completes words for us (sometimes inappropriately) too! Processes are shortened to make it easier for us, the user. But if we move the…
Driving prescription requests online (and saving time and money)
March 15, 2018, by Practice Index in Internet, Prescriptions
Repeat prescriptions are an integral part of everyday life at GP practices. And it’s no wonder – a late 2017 report written by the University of Bradford’s Dr Duncan Petty has revealed that almost half of the population (43%) are reliant on repeat prescriptions, resulting in over 800 million items of repeat medicines being dispensed…
Can practices benefit from social media?
February 22, 2018, by Practice Index in Social Media
The growth of social media and the vast amount of material available online has signalled a change in the way people consume information – and it’s a medium that shows no sign of abating.
September 20, 2018, by Robyn Clark in Absence, HR - Human Resources
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