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Driving prescription requests online (and saving time and money)

Repeat prescriptions are an integral part of everyday life at GP practices. And it’s no wonder – a late 2017 report written by the University of Bradford’s Dr Duncan Petty has revealed that almost half of the population (43%) are reliant on repeat prescriptions, resulting in over 800 million items of repeat medicines being dispensed each year. This costs the NHS nearly £8bn a year – its biggest cost after staff and almost half its total spend on medicine.

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Are surgery websites accurate?

Are surgery websites accurate?

Written by Robert Campbell We’re moving house so my wife looked at the NHS Choices website to see what GP services are available in our new town. As it’s in a rural area she found a selection of main and branch surgeries in the new town and several different small towns nearby. But what I

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Make Google work for you!

April 14, 2016, by in Complaints, Internet

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Make Google work for you!

Have you ever wondered if anyone is talking about your surgery online? Has one of your partners made the headlines for helping in the community? Or has someone perhaps unfairly criticised an encounter at the surgery? A free service offered by Google called Google Alerts can help you keep track of any online mentions of

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Vulnerable patients taught to book on-line

Vulnerable patients taught to book on-line

Thousands of vulnerable people have been learning digital skills aimed at teaching them how to use the internet to manage their health and contact GPs, it was announced today. The project has seen some 200,000 people have lessons on going on-line – and led to 7% of them, some 14,000, registering with GPs on-line or using

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Practice website improvement checklist

Does your practice website make sense

Do your patients get the right message when they visit your website? Does the information on your Home page help rather than hinder? What is the difference between practice news, a newsletter and an important announcement? Read on for some simple, non-technical advice on making your website make sense.. Keep a tidy Home page There

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Is your practice listed correctly on Google?

Is your practice listed correctly on Google

Google is by far the most popular search engine. Across the globe, 88% of people searching the Internet on a desktop computer in November 2015 used Google. For mobiles the figure was even higher at 94%. So it’s important that when patients, prospective patients and their carers use Google to look up your practice, the

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