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A day in the life of a practice manager

portrait of busy businessman drinking coffee and sitting at workplace while colleagues helping with work in office

Have you reached the point when you arrive at your surgery, walk in with a sense of dread and wonder exactly what it is you should do first? I always head for the kitchen to make my first coffee of the day. No blooming milk! This means a walk to the front door to see…

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Practice management may change, but it has always been about leadership

Successful team leader, Businessman hand choose people standing out from the crowd.

Having spent the best part of four decades as a practice manager, it goes without saying that Elaine Wilkinson has witnessed an awful lot of change in general practice. In 40 years, Elaine has had to deal with countless clinical, administrative, technological and funding changes – which she has successfully dealt with by following two…

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The Budget – what are we hoping for in general practice?

Pie chart on a stock chart with a budget

With the Budget arriving on Wednesday, our thoughts turn to general practice and what might be proposed for us this year. While it is unlikely that our wish list of unlimited funding and double the number of GPs and nurses will be granted tomorrow, or ever! What could we more realistically hope for? The NHS…

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The Wellness Centre

February 12, 2020, by in News, Practice Manager 1 Comment

Wellness sign with wooden cubes and flowers and stones

We’re delighted to inform you that Practice Index is launching ‘The Wellness Centre’, which will support your well-being and also that of your colleagues in the practice. We’ll build a resource of our own ideas and suggestions, as well as yours, so that we can share what’s relevant and useful to support the well-being of…

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Partnership succession planning – Is it possible?

Partnership succession planning – Is it possible?

“In 1950 the average list size was 2,500 patients. The average practice size in July 2018 was 8,279 patients, which suggests a partnership size of around four and a half whole-time equivalents” (c. 42 sessions). “The Medical Practices Committee approved entry to the Medical List according to need, where high list sizes justified extra doctors.”…

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Improving working relationships with GP partners: what do partners think?

Improving working relationships with GP Partners - What do Partners think?

Improving working relationships with GP partners: what do partners think? You may have a clear idea of what an effective relationship looks like between practice manager and partners but would the partners in your practice agree? What do they want from a good practice manager? And what do PMs need from them? We asked GP…

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Practice managers, how many hours do you work?

Businessman drinking coffee at desk at night

A recent thread on the Practice Index forum asks how many hours of overtime practice managers work. As of now, over 80 responses have been received. It seems nothing much has changed since I retired because GP employers still seem to ignore the number of hours their managers work and fail to recognise the time…

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