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Managing doctors’ numbers: Is it possible?

Some 20,000 GPs were thought to be working as locums in 2016 (National Association of Salaried GPs). In 2016, there were 41,985 GPs in England working in 7,613 practices. The number of salaried GPs has increased by 400% in the last decade (British Medical Association). There are thought to be some 20,000 GPs working as

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Success Stories Showcase: Partnership working

Partnership working: small-scale collaboration that works When the NHS launched its Releasing Capacity in General Practice plans, one of the most hotly-debated topics among the 10 High Impact Actions was number seven – partnership working. The idea is that by creating partnerships and collaborations with other practices and other providers in the local health and

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Are you new to practice management? Part 1

So you’ve landed your dream job and you’re now the Practice Manager! But if it’s your first time in the industry, are you ready for the challenges that lie ahead? Primary care is unlike any other industry and no two practices are the same. That’s the reality of working in general practice. Maybe in a

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Message in a bottle

“Everybody’s talkin’ and no one says a word” – John Lennon Communicating with members of your practice can send your temperature rising rapidly, particularly when you hear the words “Nobody told me”. As the number of people working in a practice increases, it becomes more and more difficult to make sure a message has been

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Success Stories Showcase: Personal productivity

Personal productivity: every little helps Frankly, we’re just not pulling our weight. According to the Office for Budget Responsibility, British productivity used to grow at a solid 2% a year, but in the last decade it’s hardly grown at all. Productivity is now lagging behind the majority of Western Europe – and it’s a problem

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Being a Practice Manager: The Inside Story!

A GP practice manager is a solitary being, alone but a member of a brigade of over 9,000 managers scattered across the UK, working in large multi-premises practices and very small practices with one surgery and one doctor, in cities, towns and rural locations. The make-up of each practice is unique and although there are

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Diary of a Practice Manager – Dottie Trufflebottom

Diary of a Practice Manager

By Dottie Trufflebottom Monday –  why does Monday come round so quickly? Arrived in office to find a complaint that our website has got too much information on it. How am I supposed to respond to that? Lunchtime meeting with the partners – for once, we stick to the agenda, start and finish on time and

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