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Author Archives | PM Polly

PM Polly

PM Polly

Experienced Practice Manager doing my best to stay sane.

Riding the roller coaster of practice management – PM Polly

May 9, 2019, by in Funny

7 Comments

I think I’ve come up with a great idea – a theme park based on a doctor’s surgery. I’d call the theme park ‘Bizzy Land’. In Bizzy Land, everyone is… busy. Get it? In Bizzy Land, there’s space for a thousand people in the park, but two thousand people try to get in every day.

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Room 101 – The fax machine

April 11, 2019, by in Room 101

5 Comments

Room 101 - Fax machine

PM Polly What from your surgery would you throw in? Now, now – Julie on reception is not allowed (though we’d all like to at times wouldn’t we!). I’ve been asked to go first, “PM Polly”, James said – “of everything that you work with – what is it you’d most like to get rid

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Waiting for the computer to whirr up… – PM Polly

February 28, 2019, by in Emails, Funny

10 Comments

Waiting for the computer to whirr up…

PM Polly As I sit at my desk and wait for the computer tower to whirr up and for the monitor to flash the familiar ctrl alt del in order that I can log on. The sweat on my palms begins to fight through creating a tiny glint on my pale skin, despite it being

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One thing I forgot to do before becoming a practice manager – PM Polly

January 10, 2019, by in Funny

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One thing I forgot to do before becoming a practice manager – PM Polly

There’s one thing I forgot to do before becoming a practice manager. It was rather remiss of me. Naive even. I did remember to come into the job with HR experience, project management and governance knowledge. I even brushed up with a health and safety course, some safeguarding training and CPR. What I forgot to complete before

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The season of goodwill? – PM Polly

December 17, 2018, by in Christmas, Funny

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The season of good will? - PM Polly

All together now. In your best ‘Band Aid’ singing voice… It’s Christmas time, and there’s no need to be afraid  Stop. Right there. Actually, there are a lot of things to be afraid of. Be afraid of some of the following as we run up to Christmas… The GP’s ‘dance moves’ at the office do.

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The rules of the Christmas Party – PM Polly

December 12, 2018, by in Christmas, Funny

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What happened to the Christmas Spirit?! - Nicola Davies

On the basis of last year – please note the following: 1) Diane, you can’t take an extra big bag into the restaurant to hide your bottle of Lambrusco. 2) Dr Kelly – it is not acceptable to steal the Christmas tree from outside the hotel or to take it home in the taxi. 3)

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Practice Manager’s advent calendar – PM Polly

November 30, 2018, by in Funny

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What happened to the Christmas Spirit?! - Nicola Davies

What a practice manager wishes for when they open their advent calendar. Day 1 Sunshine.  No snow.  Even a sprinkle creates a max exodus by reception staff to the front door. Day 2 A shiny gold star to be given to any staff that don’t talk about Christmas until at least the 21st of December.

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