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Author Archives | Robert Campbell

Robert Campbell

Robert Campbell

Former GP Practice Manager with over 25 years experience working in Upton, near Pontefract, Seacroft in Leeds, Tingley in Wakefield, Heckmondwike and more recently Cleckheaton, West Yorkshire. www.gpsurgerymanager.co.uk

Do you have a handover manual?

businessman and businesswoman are exchanging document or contract

I’ve been looking at my Practice Manager Handover Manual again, having found an example of a practice that’s been going through a succession of managers and three GP retirements in the space of 12 months. I learnt that while there may have been a handover of sorts, the quality of the handovers left much to…

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What steps are you taking to make your staff safe?

Corona virus travel prevention wash hands with soap and hot water. Hand hygiene for coronavirus outbreak. Protection by washing hands frequently concept panoramic banner header.

My wife and I have been self-isolating at home for over a month now, only going out for a major shop once a week and a cycle ride every other day. We live in Cumbria, so the countryside is just a mile away. We’re very lucky, but even so there are 936 cases in Cumbria…

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Isolating or working at home

Remote working from home. Freelancer workplace in kitchen with laptop, cup of coffee, spectacles. Concept of distance learning, isolation, female business, shopping online. Close up of woman hands.

During this devastating period of the coronavirus pandemic, there are staff who may well have essential front-line NHS jobs but who, for whatever reason, need to accept the government’s instruction to stay at home. This is a decision that individuals might make for themselves or that their employer might make for them. But no employer…

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Coronavirus – Staff risk assessment

March 24, 2020, by in Coronavirus 0 Comments

Coronavirus COVID-19

You may not even have the time to read this! I’m sure all practices have been looking at the risks that general practice staff are facing and great emphasis has been placed on using PPE and social distancing. But, as you know, there are general practice workers already facing patients with symptoms and workers who…

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Threading the blog

Man hands writing in the diary, coffee mug and laptop on wooden table

I’ve been writing articles since the mid 1990s and although I’ve lost count of the number of articles I’ve had published, I rarely get ‘writer’s block’ – but I have one at the moment! Hence, I’m writing about writing. When writing for the now-defunct Financial Pulse, the articles in the main were commissioned and I…

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Partnership succession planning – Is it possible?

Partnership succession planning – Is it possible?

“In 1950 the average list size was 2,500 patients. The average practice size in July 2018 was 8,279 patients, which suggests a partnership size of around four and a half whole-time equivalents” (c. 42 sessions). “The Medical Practices Committee approved entry to the Medical List according to need, where high list sizes justified extra doctors.”…

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The degrading of a practice manager

Charter word concept on cubes

Avid blog readers of the Practice Index forum will have read, hopefully with interest, my recent series of blogs on grading practice staff, but sadly the same readers will probably also have read the threads about the poor treatment some of our erstwhile practice managers experience. I’ve worked either in or with eight practices since…

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