In March, I walked back into work feeling refreshed from my beautiful cruise around the coast of Egypt. The smell of sand and sea completely vanished when I set foot through the practice doors. It was replaced by the odour of hand sanitiser. Of course I’d already had contact with the staff during my time…

Well, haven’t we all had a few interesting weeks! What started out for some as “it’s only like flu, don’t panic”, has rapidly become akin to the Great Plague with Joe Public wearing masks and gloves while doing the supermarket shop (I’m saying nothing about the absolutely appalling behaviour of some panic-buying as that’s a…

It’s safe to say that the rise of social media hasn’t been 100% positive. Nowadays, keyboard warriors – people who criticise, abuse, and threaten others from the safety (and sometimes anonymity) of their screens – are common in all areas of life. Sometimes, these keyboard warriors are simply trolls – people who find amusement and…

Apart from wondering whether you should have taken on the job in the first place, what other factors should you consider on commencing your new role? This checklist is intended to help you through the quagmire of challenges you might face! Contract of employment: Have you received a formal, written job offer along with detailed…

Firstly, I should say that locums come in many forms, not just doctors. I’ve recently come across a locum practice manager, a locum nurse practitioner as well as a locum healthcare assistant, a locum pharmacist and even agency reception and secretarial staff, all of whom were highly skilled and beneficial to the practice. However, all…

‘Change is hard at first, messy in the middle and gorgeous at the end.’ Robin Sharma More specialist medical accountancy firms are now able to provide a much broader service offering that includes, in some instances, assisting GP practices with managing change. As one of these lucky change consultants, here are my favourite tips to…

Being a practice manager, and possibly a new one, you need to get into the world of usernames, passwords, code numbers, portals and logins. You can do very little without a whole series of passwords; but the danger is that you’ll use a standard or obvious password and just once in a while change the…