As many of you might know, I’m an active participant on social media and regularly add my ‘two penneth’ to comments fired at healthcare providers. I usually try to give a balanced response, avoiding saying anything too contentious that could come back to bite me, while still trying to get my point across. I was,…

What can general practice do to address the barriers to healthcare that the trans and non-binary community experience? Many have had very negative experiences, which for some patients has led to a real lack of confidence in the healthcare system. Well, the IGPM, Practice Index, LGBT Foundation Pride in Practice and the Indigo Gender Service…

In July 2022, Integrated Care Systems (ICSs), led by Integrated Care Boards (ICBs) will replace CCGs. But what do ICSs mean for your practice and does your team understand the concept? Our latest eLearning course will help all staff working in general practice to understand ICSs and ICBs. Course objectives: Gain an overview of the…

It wasn’t too many years ago that the humble medicine cabinet simply contained some plasters and aspirin. Nowadays, it seems to be bulging at the seams with all kinds of tablets and a variety of home diagnostic equipment. During the pandemic, we all know it became harder to see a clinician. So, many a household…

Over 250 people joined us this week for the Gender Identity Toolkit Launch Webinar. The toolkit is a project the IGPM have been working on with Indigo, the LGBT Foundation Pride in Practice, and Practice Index for some time. This work has resulted in a document that we think is highly relevant to practices, and…

The recent annual public satisfaction ratings for the NHS were probably the last thing GP practices needed to hear after such a tough two years – especially coming, as they did, just as practices were going back into QOF, enhanced services and dealing with rising numbers of Covid cases. The document from the latest British…

Sadly, for some of our patients, access to general practice is a real problem, and it shouldn’t be. But why do some patient cohorts struggle with access? Well, there are multiple factors, and one factor that causes significant issues is the patient registration process. There’s a common myth about patient registration: that is, that patients…