The forum has been awash recently with threads concerning the management of staff in their probationary period. Why do we have probationary periods? Because with employment you don’t really get to try before you buy! This is the best option you have in that respect. Many people are fantastic at interviews but when they start…

In 2011 the compulsory retirement age of 65 was abolished in the UK, following the implementation of the Equality Act 2010. Age is listed as one of the ‘protected characteristics’ and it was deemed to be discriminatory to force a person to retire purely because they’d reached the age of 65. Nowadays employees can continue…

Mat Phillips As a practice manager, for many years I’ve longed to compile an all-encompassing Employee Handbook, one that staff can have confidence in and one that backs up the credibility of the practice… and of course me! The reality is that the day job simply gets in the way and the existing handbook, which…

A summary of the HR and H&S updates issued in March 2019. HR Updates Red alerts Reminder – payslip changes in April Pensions Auto-enrolment contributions – 6th April 2019 Tax on termination payments – 6th April 2019 Amber alerts Failure to make reasonable adjustments cost a GP practice £45,000 88 year old NHS secretary wins…

There have been a number of threads on the forum recently about PM salaries, terms and conditions, benefits and entitlements. Some of us have been astonished at how little some of our compatriots are being paid, or what pitiful T&Cs some partners are offering. So, I’ve created a little guide on how to negotiate; think…

A collective groan is heard around the UK! How frustrating is it when you have a member of staff who just can’t seem to turn up on time? Or one who’s always late back from breaks? Or one who always seems to disappear early? Disciplinary proceedings for lateness used to be my everyday ‘bread and…

By Robyn Jackson I’m sure most practice managers have come across some hilarious HR cases in their time, and I’ve certainly had my fair share! Having worked in HR departments in large hospital trusts as well as community providers (and a brief stint in the education sector which had me running for the hills!), I’m…