The growth of social media and the vast amount of material available online has signalled a change in the way people consume information – and it’s a medium that shows no sign of abating.

A single GP has earned more than £700,000 and four more have annual earnings from the NHS of at least £400,000, it was revealed today. The doctors are thought to be senior partners in large group practices or GP federations. The figures were obtained by The Times from the NHS Business Services Authority and represent…

Retailers are stacking their shelves with products we wouldn’t normally dream of buying, the debate about tins of sweets getting smaller have resurfaced and John Lewis has previewed its latest ad – all signs that Christmas is just around the corner!

According to the most recent research from The King’s Fund, 72% of patients are satisfied with GP services – the highest satisfaction rating of any NHS service. While this is clearly a healthy figure, in these days of public feedback and online reviews, just one negative patient can severely dent a practice’s reputation – and be…

Time for change Workload pressures in general practice are particularly pressing at the moment and the trend shows little sign of changing. The King’s Fund, for example, has highlighted that causes for the sector going through this turbulent period include patient dissatisfaction with appointment availability and volume and quantity of GP consultations increasing. These causes…

By Alan Moore Management theorists have for many years promoted the idea that all businesses need to be aware of the world in which they operate; they call this environmental monitoring. The days when Henry Ford could say that a buyer could have one of his cars in any colour so long as it was…

The subjects of triage and signposting within general practice are never far from the headlines and this week a practice made the news for right reasons – after being given an outstanding rating by the CQC for its innovative, patient-centred appointment system. The Care Quality Commission rated Conisbrough Group Practice in Doncaster to be outstanding…