With the announcement of pay rises for doctors this year, what does this mean for our practices? Well, that very much depends on where you’re sitting. The DDRB recommendations vary according to type of doctor and where in the country your practice sits. What the DDRB said was: Contractor GMPs in Scotland, Wales and Northern…

In this month’s HR clinic, Robyn Clark (aka JacksonR) and Susi O’Brien (HR Help advisor) explored how we as managers can support and improve the wellbeing of our teams, implement strategies to support staff and look after our own resilience. Here is a summary of the questions we received, and the answers given. Wellbeing seems…

As an advisor on Practice Index’s HR Help service, I see a lot of questions that relate to disability in the workplace. These include how Practice Managers can best support disabled employees, and how to manage tricky situations involving absence or performance. In this blog, I’m going to quickly run through the most important aspects…

A shocking statistic from a recent study found that 18% of women suffering from menopause/perimenopause symptoms were planning on leaving their jobs because they were struggling and lacking support in their workplace. In the UK, there are nine million women aged between 40 and 60 who could be experiencing some of the numerous symptoms of…

Did you know that every year in the UK almost two million people suffer from domestic abuse? Abuse can take many forms and it can affect anyone from any background, regardless of their gender or sexuality. One in four women and one in six men will suffer domestic abuse at some time in their lives,…

This year’s contract includes a new QI QOF module on staff wellbeing and retention, and we cover this topic in this month’s Practice Index podcast. A key question that emerged was whether there’s anything we can realistically do about staff wellbeing given the parlous state general practice now finds itself in. There’s something innately galling…

The thought of having to tackle potential bullying or inappropriate behaviour is enough to get the pulse racing of any practice manager. However, these things do crop up – and even more so these days when everyone is feeling pressure and stress. But what constitutes bullying? And what is the definition of workplace harassment? And…