Available with the Compliance Package in the HUB. The Compliance Package includes: Policy Manager [FREE] Actions Manager CQC Manager Safety Alerts Manager H&S Alerts Manager Learning Events Manager Significant Events Manager Complaints Manager Compliments Manager Criticisms Manager Risk Manager Audits Manager Checks Manager If you have any questions, please post them below or email [email protected] If you’d like…

What a whirlwind of a year 2023 was! With funding challenges, an emphasis on workforce wellbeing, an additional bank holiday and a new approach to CQC inspections – to name just a few of the challenges thrown at general practice – last year was a busy and difficult time for Practice Managers, but there’s a…

Our updated 150-page handbook contains all the essential information you need to ensure effective health, safety and risk management in the workplace. This must-have handbook covers all of the following: Legislation Health and safety regulation Health and safety guidance Premises guidance Risk management Control of substances hazardous to health (COSHH) Business risk assessment and much…

With Remembrance Day fast approaching, and so many tragic and distressing stories of war in the news, this can be a difficult and triggering time for veterans. Did you know that there are 17.4 million veterans in England alone, many of whom have specific health needs but won’t ask for help as they feel they’ll…

We’re continuing our five-minute delegation series with a set of quick audits of patients who have more significant safeguarding needs. Most of the audits can be carried out by any member of your team, though you might need to delegate the follow-up actions more selectively. Safeguarding is an essential and overarching theme within general practice,…

In October’s HR clinic, Robyn Clark (aka JacksonR) and Susi O’Brien (HR Help advisor) explored how to address performance issues within general practice. Here is a summary of the questions we received, and the answers given. Performance managing in regard to capability rather than conduct and how to evidence this? We’re talking here about the…

October was a busy month at Practice Index with so much happening! Catch up on anything you missed across our blogs, PLUS, the HUB and our latest new release. Best of our blogs The HR Package from Practice Index has arrived! – We are proud to launch our new HR Package, which works seamlessly with…