As the CQC single assessment framework continues to be rolled out to all providers in England, our CQC resources have been revised to reflect the new approach and framework, with the CQC Masterclass: The Perfect Practice, now significantly updated throughout. The CQC Masterclass: The Perfect Practice (part of the Practice Index Learning Package) in the HUB, is…

Updated in line with the rollout of the single assessment framework, the 2024 CQC (Care Quality Commission) Handbook [PLUS] is now available to download. This must-have document is packed with information and links to additional resources. Now featuring Quality Statements, the handbook guides you through everything you need to ensure your practice is compliant. The…

It’s been another busy February at Practice Index. Catch up on anything you missed here… Best of our blogs I predict a riot… who’s with me? – By Paula the PM – The long-awaited GP Contract letter 2024/25 has been published. I’d like to say that I was shocked, except I’m not. What wonderful suggestions do…

The longest month of the year is over! During January, Practice Index brought you lots of content, updates and news, if you missed anything, read more below… Best of our blogs National Dog Walking Month – The benefits to your pooch and your mental health – By Ceri Gardener – Most dog owners would probably agree that during these dank, dark and dreary days of January, it’s hard to…

  Available with the Compliance Package in the HUB. The Compliance Package includes: Policy Manager [FREE] Actions Manager CQC Manager Safety Alerts Manager H&S Alerts Manager Learning Events Manager Significant Events Manager Complaints Manager Compliments Manager Criticisms Manager Risk Manager Audits Manager Checks Manager If you have any questions, please post them below or email [email protected] If you’d like…

Just as practices have become used to inspections, the CQC has (inevitably) changed the inspection framework it’s going to use. The new framework will continue to use five key questions (Safe, Effective, Caring, Responsive and Well-led) and the overall ratings will remain the same, but the CQC has introduced six new evidence categories. These contain…

To me, CQC is a process where everything is connected – from registration, to monitoring quality and performance, to scoring and rating (and a whole host of stuff in between!). In some respects, it’s like rugby; your kicking game, your defence, your set piece and attack are all linked. But there’s another likeness, one that…