The longest month of the year is over! During January, Practice Index brought you lots of content, updates and news, if you missed anything, read more below…
Best of our blogs
National Dog Walking Month – The benefits to your pooch and your mental health – By Ceri Gardener – Most dog owners would probably agree that during these dank, dark and dreary days of January, it’s hard to be motivated to walk your four-legged friend. Some canines would agree with that too, including mine who’s most definitely a fair-weather walker! However, once up and about, the benefits to you both can be huge… Read now
Ultimate Social Media Planner 2024 [FREE] – Back by popular demand, our Ultimate Social Media Planner (January – June) has been updated with all the important health-related events and celebrations for the first half of 2024. This essential document will help you plan your social media content. You can download the planner here… Download now
Looking back at 2023 – Our most-read blogs – What a whirlwind of a year 2023 was! With funding challenges, an emphasis on workforce wellbeing, an additional bank holiday and a new approach to CQC inspections – to name just a few of the challenges thrown at general practice – last year was a busy and difficult time for Practice Managers, but there’s a lot we can learn from it. Read now
New! Microsoft Essentials for Primary Care eLearning – “I use Word every day and I had no idea you could do that.“, “I can’t figure Excel out; can we just use a calculator?” Does this sound familiar? Our new Essentials for Primary Care courses (available for Learning Package members) cover the basics of using MS Word, PowerPoint, Teams, Outlook and Excel in an accessible, informative format. Read now
CQC – Making the connection for 2024 – By Phil Coates – To me, CQC is a process where everything is connected – from registration, to monitoring quality and performance, to scoring and rating (and a whole host of stuff in between!). The CQC does offer some best practice guidance with each of the quality statements… Read now
The new CQC practice inspection framework – By Ben Gowland – Just as practices have become used to inspections, the CQC has (inevitably) changed the inspection framework it’s going to use. It’s hard to see how this change is going to help GP practices, but the change has now come so all we can do is get ready for it… Read now
January’s podcast
Popular new and updated resources [PLUS]
- The ultimate social media planner 2024 (January – June) [FREE]
- Disciplinary policy and procedure
- Audio, visual and photography policy (Wales)
- DNA logging toolkit (2024)
- Audio, visual and photography policy (England)
- Sepsis guidance document
- Sepsis guidance document (Scotland)
- Allergies, intolerances, and sensitivities guidance document
- New patient registration and health check policy
- Grievance – Notification of formal hearing (Northern Ireland)
- Grievance – Notification of formal grievance hearing outcome (Northern Ireland)
- Grievance – Notification of appeal hearing (Northern Ireland)
- Grievance – Notification of grievance appeal outcome (Northern Ireland)
- Personalised care and safety netting policy
Popular forum threads
- Total triage system
- Unruly children
- Work phone
- Employment of 18 year old
- Difficult/manipulative patient/relative
- Giving out personal NHS email addresses
- Re: Housebound patients
- Death of our PM
- Can a GP work for the practice whilst living abroad
- Staff issues
- CQC’s single assessment framework – what are your experiences?
- What are you hoping you’ll achieve this year?
New
NHS Pensions Update
GP Training Bundle
Practice Index Learning Package
New – eLearning Mandatory and more:
- Microsoft Excel: Essentials for Primary Care
- Microsoft Word: Essentials for Primary Care
- Microsoft PowerPoint: Essentials for Primary Care
- Microsoft Outlook: Essentials for Primary Care
- Microsoft Teams: Essentials for Primary Care
New features in the HUB 
- Noticeboard – Set visibility in the new ‘visibility’ tab for notices and tick to notify new viewers
- Safety Alerts – You can now bulk set the outcome of alerts. Select the alerts you want to bulk change, then go over to the right hand side of the page and click the blue ‘Bulk Set Outcome’ button at the bottom of the policies selected list
- Policy Manager – Sort your policy library by ‘Template updated’ (ascending or descending)
- Holiday Manager – Upload documents to absences
- Help Centre – A compilation of FAQs, useful videos, and information on our HUB products
- HUB weekly support sessions – Join one of our weekly sessions to discover more about the HUB and what it can offer
- Further updates can be found here
- If you’d like to know more about Practice Index PLUS and any products in the HUB, you can book a demo here.
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