Since I’ve been working at Urban Village Medical Practice, with a specialist Homeless Healthcare service for Manchester’s homeless population, I’ve been amazed at the number of patients who come to us from outside the city looking for help because they’ve been refused access to their local practice. A couple of weeks ago, when a young…

During July, Practice Index brought you lots of fantastic content to keep your mind off the constant rain! If you missed anything, you can catch up here! So, we’re talking about workplace and wellbeing now, are we? – By Susi O’Brien – This year’s Quality and Outcomes Framework (QOF) from NHS England includes quality improvement requirements…

Following the publication of the NHS Long Term Workforce Plan at the end of June, it was revealed that there are currently over 112,000 vacancies across the NHS workforce. If you’re looking to fill a vacancy within your practice, or recruit for a new role, what can you do to try to make your practice…

Wellbeing, Pride and lots more! Catch up now on anything you missed out on during June. Happy Pride Month – By Aimee Linfield from LGBT Foundation Pride in Practice – As professionals working in healthcare, we all have a role in making sure our LGBTQ+ patients know that they are accepted and supported by ourselves…

Our brand-new 50-page handbook contains all the essential information needed to ensure you meet the requirements for safeguarding vulnerable adults, young people and children. This must-have handbook covers all of the following: Terminology Governance Indicators of abuse in adults and children Raising a concern Training Safer recruitment Whistleblowing Chaperoning Failure to attend an appointment Safeguarding…

The sun is out and it’s almost summer! During May, Practice Index brought you new resources, interesting blogs and updates. If you missed any, you can catch up here. Access all areas by Paula the PM  – NHSE have released their Delivery plan for recovering access to primary care along with covering letter. Well, dear…

Why a training handbook? Training is essential for many reasons; it allows individuals to acquire new skills, knowledge, and expertise and it’s necessary for both personal and professional development. But then throw into the mix legal requirements, risk management, compliance, safety, and you soon realise just how significant training is. To mitigate risk, and to…