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Training Handbook 2023

Why a training handbook?

Training is essential for many reasons; it allows individuals to acquire new skills, knowledge, and expertise and it’s necessary for both personal and professional development. But then throw into the mix legal requirements, risk management, compliance, safety, and you soon realise just how significant training is.

To mitigate risk, and to help organisations maintain compliance, we’ve produced the Training Handbook.

Why is it needed?

The CQC will want to see how you identify the learning needs of your team – from the point of induction and throughout the time they’re employed by you. Despite not defining mandatory training requirements, the CQC will want to see evidence of training for all members of the team.

The consequence of not being able to evidence training can be quite severe; it could result in you being rated either ‘requires improvement’ or ‘inadequate’! Lack of evidence is a common pitfall (take a look at this blog) – and one that’s entirely avoidable.

What are the benefits of the handbook?

Different members of the team need different training to enable them to meet their roles and responsibilities. There’s much to consider, and to maintain compliance, you need to get it right.

This comprehensive handbook explains the need for training, mandatory training requirements, role-specific considerations, learning needs analysis, continuous professional development, revalidation, supervision, FAQs and much more. It’s the go-to document to determine the who, what, how and when of training within your organisation.

Recommendations

As Richard Branson once said, “Train people well enough so they can leave, treat them well enough so they don’t want to”.

Knowledge shouldn’t be siloed; you need to encourage people to share what they know. Make sure you embed a culture that promotes learning and development, ensuring that all members of the team have the necessary skills and knowledge to enable them to undertake their roles safely and effectively.

To download the Training Handbook click here.
(Please note, you’ll need to be logged into the forum and be a Practice Index PLUS member)

The Training Handbook - Download

 

 

 

To find out more about becoming a Practice Index PLUS member, please click here.

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Phil - Practice Index

Phil is the Learning and Compliance manager for Practice Index. With over 26 years' experience in primary care, including a career in the Royal Navy, Phil provides training and consultancy support to the primary care sector, specialising in CQC advice, organisational change and strategic management.

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