The CQC started regulating general practices last year, grading them on a four point scale: “outstanding”, “good”, “requires improvement” and “inadequate”. David Behan, the CQC’s CEO, explains that their objective is to make sure people receive “safe, effective, compassionate, and high-quality health and adult social care”. Behan points out that the CQC has made “radical…

There are many roles within general practice and whilst some people will stay in the same job for their entire working life, others often decide they want to do something different and change their job every few years; this is now considered the norm. However, something that perhaps requires more attention than it receives is…

We had rain, a bit more rain, and then some more rain in May! As always, we tried to brighten things up for you with lots of new blogs, HUB updates and we shared our commitment to development. Best of our blogs Our commitment to development – Practice Index HUB – We don’t know what is…

Guidelines Live is a two-day event for all members of the primary care team with 3 consecutive clinical streams focusing on clinical guidance and hot topics seen in daily practice. Practice Index, in association with the Institute of General Practice Management, is delighted to bring you a dedicated stream of exciting, informative business and management…

Primary care is constantly evolving, and taking the leap with a new system for your practice can be a daunting prospect. There are so many considerations, such as whether it will grow and adapt as general practice changes and whether it will meet the needs of a dynamic practice.  We don’t know what is around…

Caldicott, confidentiality and the UK GDPR are probably terms you’ve heard of. You likely associate them with your day-to-day work (there’s a very good reason for that), and all three are intrinsically linked. Our patients entrust us to maintain their confidentiality and if that trust is breached, the damage can be wide-reaching reputationally for the…

April was filled with employment law changes, plenty of updated and new resources, and it was our 10th birthday! Catch up on anything you missed here… Best of our blogs April’s employment law changes – Our previous Practice Index blog explored upcoming changes to flexible working legislation coming into effect on 6th April 2024. However,…