Document process management frees up GP time It’s well documented that general practice faces unprecedented challenges. As a result, probably more than at any other time in recent history, big changes are having to be made, causing plenty of headaches for clinicians and practice managers. Throw into the mix an evermore transparent world of reviews,…

Partnership working: small-scale collaboration that works When the NHS launched its Releasing Capacity in General Practice plans, one of the most hotly-debated topics among the 10 High Impact Actions was number seven – partnership working. The idea is that by creating partnerships and collaborations with other practices and other providers in the local health and…

“No man is an island” said John Donne. As people, we depend on one another and the same can be said in general practice, where we rely on the team effort to ensure the needs of our patients are met. With the pressures faced by general practices today, the need for managers to delegate effectively…

Practice managers, and the admin teams within GP practices, are caught up in a seemingly endless drive to do more with less. To-do lists are getting longer and, with little or no more money available to boost teams and no spare capacity left in the working day, it brings into sharp focus the need to…