October is Speak Up Month, a time to raise awareness about the NHS “Speak Up / Listen Up” goals, and to highlight the important role that Freedom to Speak Up Guardians play in the NHS. What is speaking up? Speaking up is simply sharing something that’s causing you problems while you’re trying to do your…

October is the month when, annually, we celebrate World Mental Health Day. This year’s theme is ‘Mental health is a universal human right’. The aim of the day is to raise awareness and make positive changes. It’s also a specific date in our diaries to make time to talk about mental health – looking after…

How often have you wished that you could tell someone how you feel about your role? No holds barred, honestly and from the heart? For over 20 years, NHSE has run the NHS staff survey which asks secondary care staff how they feel about their role and organisation. Over time, it’s become apparent that while…

The nights have started drawing in, flu clinics are in full swing and we’re heading towards the end of the year. Catch up with what happened during September across Practice Index. Best of our blogs Leaving negativity behind – By Stressed PM – “Recently I had a patient who wanted to speak to me. No…

How is it September already? Goodness knows where summer went. Frankly, the question has to be asked; did we even have summer this year? I might have missed it with all the rain! Once holidays are over, schools go back, and supermarkets start selling off their remaining bags of barbeque supplies at half-price, it’s common…

Effective care navigation helps people understand what options are available to them, enabling them to access the most appropriate service to meet their health and social care needs. With the recent news that the NHS is funding one person per practice, what about training for the rest of your team? It’s important that the people…

We all know just how important safeguarding is, yet it seems to be a subject often surrounded by confusion. Many questions are asked about what GP practices are required to do, in order to demonstrate that they’re complying with CQC regulations. Here are eight essentials that will help you become and remain compliant. Safeguarding policy …