Some Practice Managers have reported that they feel bringing in ARRS (Additional Roles Reimbursement Scheme) staff can be confusing. The question is whether it’s worth persevering with them or whether practices would be better just focussing on their own practice staff? In some instances, ARRS staff can present Practice Managers with a challenge. This starts…

April was filled with employment law changes, plenty of updated and new resources, and it was our 10th birthday! Catch up on anything you missed here… Best of our blogs April’s employment law changes – Our previous Practice Index blog explored upcoming changes to flexible working legislation coming into effect on 6th April 2024. However,…

The newly updated handbook contains 45 pages filled with everything you need to ensure compliance with mandatory and role-essential training requirements. This must-have handbook covers all of the following: Training requirements Assessing learning needs Continued professional development Revalidation requirements Clinical supervision Competency frameworks Appraisals Organisation-facilitated training Leave for training Funding for training Records for training…

Right care, first time Practice managers are launching a major campaign to tackle public frustration at the delays in gaining GP appointments. The “Right Care First Time” campaign, launched by the Institute of General Practice Management (IGPM), aims to encourage patients to recognise that they may get the right care by going directly to other…

My previous Practice Index blog explored upcoming changes to flexible working legislation coming into effect on 6th April 2024. But there are other employment law changes coming soon which practices in England, Scotland and Wales should be aware of. Here’s a quick rundown of them. Introduction of statutory carer’s leave To start with, I should…

NHS England recently published a letter outlining details of the 2024/25 GP contract. Not many of us were expecting a huge windfall for practices this year, but even so, it was still a shock to find out just how little is being invested in general practice in the coming year. In this month’s podcast, I…

As April looms, practices are facing yet another squeeze on their finances; the National Living Wage (NLW) hike will come into effect soon. The 9.8% rise from £10.42 to £11.44 per hour, for anyone aged 21 and over, may not sound a lot, but as an ongoing extra cost, managers are sure to feel the…