Are we dealing with ‘ghosts’? Don’t you wish you could grab hold of someone at Capita and throttle them?! Records are not arriving and now payments not being made. As an ex-FPC manager, I could be proud of the work we did to keep general practice running. The staff were knowledgeable and helpful, and whilst…

At a time when every penny counts in GP practices, the thought of losing revenue from services such as flu vaccinations is one that will fill many practice managers with horror. Yet, that’s exactly what’s happening as pharmacies start grabbing a slice of the business by offering jabs themselves… [PLUS members] Benefits of Practice Index…

By Elizabeth Lloyd How do you know if your practice is as profitable as the next one? Could you and your team improve performance? While your practice accounts will help your GP partners assess their investments in the practice, together with their taxable and pensionable profits, it’s increasingly important for this financial data to be…

So, you knew this was coming, this rant, it’s no surprise really. Yes, CQC has finally decided what they’re going to do in terms of fees for the 2016/17 year. They had a consultation which was pretty one-sided to be frank…”Responses expressed strong preference for achieving full chargeable cost recovery over four years…” Yet, not only…

The National Living Wage replaces the National Minimum Wage on the 1st April 2016.  There has been much confusion over the living wage particularly because of the Living Wage Foundation who have been campaigning for a living wage for many years, however their rate is higher than the National Living Wage agreed. With us so…

Well here we are hurtling towards the end of the financial year – a time when we start scratching around for read codes to ensure our QOF figures are as good as they’ll ever be (or rather, as good as they must be at midnight 31st March!).  It’s also the time that CCGs around the…

So this week’s rant is about overspending. Not my penchant for going online when insomnia kicks in but more about Primary Care overspend.  We often get letters requesting that we, i.e. Primary Care, reduce our spend on such things as prescribing, cut back on referrals, try to stop our patients accessing A&E because they can’t…