We've noticed your using a old browser this may cause issuse when experincing our site. We recommend updating your browser here this provides the latest browsers for you to download. This just makes sure your experince our website and all others websites in the best possible way. Close

Author Archives | Nicola Davies

Nicola Davies

Nicola Davies

Practice Manager regularly ranting about the NHS. 35 years in Primary Care and still getting irritated by constant change for change sake!

Getting hold of flu vaccines by Nicola Davies

Flu Season Ahead Caution Sign With Blue Sky Background

At the time of writing this blog, I’m at home – unfortunately I do not have my feet up holding a G&T because (a) it’s 08:30am and that would be ridiculous and (b) this is a vain attempt to get ahead and do some work in the relatively peaceful confines of my office/spare bedroom. I…

Read More

A date with data security – by Nicola Davies

September 12, 2019, by in Data, DSP Toolkit, Opinion 7 Comments

businesswoman feeling stress from work in the office.

I got a little nudge yesterday from our Data Quality team to check on my progress with the DSP Toolkit – or to give it its proper name – ‘The Data Security and Protection Toolkit’. Rolls off the tongue doesn’t it?! This was previously known as the Information Governance Toolkit, but obviously we’d had that…

Read More

KO14b return – My complaints! By Nicola Davies

June 13, 2019, by in Complaints 10 Comments

Complaints files and documents in cabinet in office. 3D rendered illustration.

By Nicola Davies I’ve just had the joy that is the new complaints spreadsheet return. Well, there’s an hour or two of my life that I won’t get back. What a complete load of old tosh! As a relic of primary care, I’m used to form-filling, tick-boxing, filling out endless surveys… and I appreciate that…

Read More

I WILL enjoy myself, when I eventually switch off – By Nicola Davies

May 16, 2019, by in Funny, Holidays 2 Comments

I WILL enjoy myself, when I eventually switch off - By Nicola Davies

By Nicola Davies As I write this, I am hastily trying to finish off last minute bits and pieces before I go on leave for a full week. I know, a week! What am I thinking?! It’s such a full on time at the moment – if I’m not looking at Network stuff, I’m dealing…

Read More

QOF: Ask them about their smoking habits! By Nicola Davies

April 4, 2019, by in QOF 2 Comments

QOF: Ask them about their smoking habits - By Nicola Davies

By Nicola Davies As I write this, we are 2½ days from the end of the QOF year… it’s been a while since I had a rant and I thought I’d share this latest one with you. Some of you will know that QOF has now been running for 15 years – so this is…

Read More

What happened to the Christmas Spirit?! – Nicola Davies

December 31, 2018, by in Funny 4 Comments

What happened to the Christmas Spirit?! - Nicola Davies

By Nicola Davies I’ve just sat down to write this, after a patient chewed my ear off because his appointment at the Out Patient Clinic has only just been booked and “…I’ve got to wait for 7 £*&%@#$ months…”  I was thinking about sharing the dire state of secondary care services in our locality, the…

Read More

Yes you CAN have a great PPG! – By Nicola Davies

Yes you CAN have a great PPG! - By Nicola Hayward

By Nicola Davies A successful PPG, finally! My patient group is outstanding, and it’s not just me saying that, CQC agreed with me. Our recent ‘Outstanding’ rating is largely down to the fantastic work my Patient Participation Group has done and continues to do for our community. For a number of years, they have been working…

Read More
Get in the know! Keeping practice managers updated and connected.

Subscribe to our FREE weekly email newsletter: