At the time of writing this blog, I’m at home – unfortunately I do not have my feet up holding a G&T because (a) it’s 08:30am and that would be ridiculous and (b) this is a vain attempt to get ahead and do some work in the relatively peaceful confines of my office/spare bedroom. I…

I got a little nudge yesterday from our Data Quality team to check on my progress with the DSP Toolkit – or to give it its proper name – ‘The Data Security and Protection Toolkit’. Rolls off the tongue doesn’t it?! This was previously known as the Information Governance Toolkit, but obviously we’d had that…

By Nicola Davies I’ve just had the joy that is the new complaints spreadsheet return. Well, there’s an hour or two of my life that I won’t get back. What a complete load of old tosh! As a relic of primary care, I’m used to form-filling, tick-boxing, filling out endless surveys… and I appreciate that…

By Nicola Davies As I write this, I am hastily trying to finish off last minute bits and pieces before I go on leave for a full week. I know, a week! What am I thinking?! It’s such a full on time at the moment – if I’m not looking at Network stuff, I’m dealing…

By Nicola Davies As I write this, we are 2½ days from the end of the QOF year… it’s been a while since I had a rant and I thought I’d share this latest one with you. Some of you will know that QOF has now been running for 15 years – so this is…

By Nicola Davies I’ve just sat down to write this, after a patient chewed my ear off because his appointment at the Out Patient Clinic has only just been booked and “…I’ve got to wait for 7 £*&%@#$ months…”  I was thinking about sharing the dire state of secondary care services in our locality, the…

By Nicola Davies A successful PPG, finally! My patient group is outstanding, and it’s not just me saying that, CQC agreed with me. Our recent ‘Outstanding’ rating is largely down to the fantastic work my Patient Participation Group has done and continues to do for our community. For a number of years, they have been working…