Recruiting a practice manager is one of the most important decisions a practice makes. GP practice manager recruitment can be expensive and time-consuming so it is important to get it right! There may be internal candidates or other candidates known to the practice but it is vital to carry out a thorough and competitive process to ensure…

The NHS scheme was brought into the UK almost 70 years ago – a lifeline for people at the time suffering post-war austerity. Family doctors were known for their independence in the profession; and at that time the NHS was hotly debated in the political world, just like the Government plan to make doctors work seven…

A round up of the latest HR and Employment Law updates. NEW NURSING MODEL BETTER FOR GPs? Community nursing leaders in Guy’s and St Thomas’s NHS are working with local authorities and communities with a view to adopting the Buurtzorg Nederland (home care provider) model in the UK as part of the “redesign” of local…

By Robert Campbell  I prepared this handbook over the last five years, in which time it has been amended continually. I retired in 2010 and prepared the original document for my successor but I never knew whether it was ‘read’! I then went to work in two practices for slightly over two years where there was very…

Continuity planning is important for any business and the time to do it is now, not when the cracks start appearing. As far as staffing is concerned, no matter how stable the workforce, it’s always possible for a crisis to land on the practice manager’s desk.  This could range from a valued member of staff…