Whenever a general election is on the horizon, you can expect politicians of all types to be particularly amenable, approachable and open to ideas. It’s no surprise then, that as election day approaches on December 12, each of the main parties have been setting out their stalls in manifestos that, if to be believed, should
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Reminding your patients how much the NHS saves them (FREE poster)
June 26, 2019, by Practice Index in NHS, Resources, Waiting room

One of the great frustrations for any healthcare professional is dissatisfaction from patients! It is not our aim to have to make them wait for an appointment, or to have to say there is little we can do when they complain about waiting times for the referral we have made. As frustrating as this is,
‘Scheme pays’ election deadline is looming
May 14, 2019, by Practice Index in Accounting, NHS, Pensions

There has been considerable press exposure surrounding the NHS pension in recent weeks, including the increase in the employer’s pension rate, the possible 50/50 partial scheme, the ongoing administration issues, and the ‘Separate Cash Payment’ scheme. Many of the potential changes in the pension scheme relate to, or are aimed at, alleviating the Annual Allowance
Caution over move to monitor practice waiting lists
September 8, 2017, by GP Practice News in News, NHS

Practices may be required to supply details weekly of their waiting lists for appointments, it has been reported. The first collection of data – by NHS Digital – is set to be in November. The aim is to enable NHS England to monitor pressures on practices during the winter months, the Health Service Journal reported.
What can you do about the latest clinical correspondence calamity?
June 29, 2017, by Practice Index in NHS, Patients

Patient records – and the inability of the NHS and its appointed contractors to handle them correctly – once again hit the headlines this week. This time, rather than Capita being in the firing line it was NHS Shared Business Services (SBS), who was employed in the East Midlands, South West and north-east London to
Agency “disgrace” over failure to deliver practice letters
June 27, 2017, by GP Practice News in GP Practice Management, News, NHS

A catalogue of delays led to nearly 2,000 patients being put at risk by unprocessed mail that accumulated over five years, according to a damning audit report published today. The revelations were branded a “disgrace” by one senior GP. In total at least 700,000 items of GP correspondence were put into storage by NHS Shared
Plan for practices to close doors under pressure
June 26, 2017, by GP Practice News in GP Practice Management, News, NHS

A black alert system should be introduced for GP surgeries – allowing them to close their doors when care is becoming unsafe, doctors say today. The idea is being brought to the annual conference of the British Medical Association in Bournemouth. The proposal says that the “black alert” system for GPs would be similar to
December 5, 2019, by Practice Index in News, NHS, Political
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