By Robert Campbell
I prepared this handbook over the last five years, in which time it has been amended continually. I retired in 2010 and prepared the original document for my successor but I never knew whether it was ‘read’! I then went to work in two practices for slightly over two years where there was very little information for a successor so two more versions were written. This new version is much longer and takes into account a CQC inspection.
I am not currently aware of any other handbooks or manuals on the market as ‘books’ but I’m happy for this to be used for free and downloaded in the Practice Index Resources Section. The manual is quite extensive with over 80 pages, including sections on Accounts, Complaints, Pensions, Payroll, Staff and Estate management.
As with any piece of writing it can be improved upon, so any suggestions or feedback would always be welcomed.
To download the manual please click here.
BLOG POST UPDATE (17th August 2015):
Within 24 hours of the manual being available, it was downloaded over 1000 times. It has currently be downloaded over 1500 times.