We’re nearly at the end of the year! Catch up on anything you missed across Practice Index in November.
Best of our blogs
HR Clinic – Performance Management (Questions and Answers) – In our latest HR clinic, Robyn Clark (aka JacksonR) and Susi O’Brien (HR Help advisor) explored how to address performance issues within general practice. Here is a summary of the questions we received, and the answers given. Read more
The five-minute Practice Manager – Safeguarding audits – We’re continuing our five-minute delegation series with a set of quick audits of patients who have more significant safeguarding needs. Most of the audits can be carried out by any member of your team, though you might need to delegate the follow-up actions more selectively. Read more
Remembering veterans this Armistice Day – Did you know that there are 17.4 million veterans in England alone, many of whom have specific health needs but won’t ask for help as they feel they’ll be misunderstood by healthcare professionals?… Read more
Putting yourself first – By Ceri Gardener – This year during Self-Care Week, it’s important to think about both ‘Mind and Body’. With that in mind, I thought I’d share some management and behaviour principles that can be applied not only in the workplace but in home life too… Read more
Wellbeing Plan for you and your team – To celebrate Self-Care Week, we’re delighted to bring you this new ‘Wellbeing Plan’. Print off, or use online as an editable PDF, the ‘Wellbeing Plan’ is a great way to understand how your team are feeling and provide ideas for supporting each other… Read more
IGPM survey 2023 – Two years ago, the IGPM undertook a survey of managers in general practice to understand the issues facing them in their roles. The survey had over 1,600 responses and highlighted the pressures facing managers. Share your views in the 2023 follow up survey to see what has changed… Read more
Benchmarking Manager data updated for 2022/23 with new features! – Compare your practice income and performance against multiple other practices in an instant. In just one click you can now add all the practices within your PCN. We’ve also gone one step further and have added ‘Pounds per patient’ graphs, so you can see your progress and how you compare with other practices. Read more
Can you live on the living wage? – By Kay Keane – This week we’ve heard that the minimum wage is set to increase to £11.44. As a Practice Manager who knows how hard our lowest-paid staff struggle, this was music to my ears. However, as a Practice Manager who looks after a limited staff budget, this news made me anxious. How on earth are we going to fund this? Read more
November’s podcast
Popular new and updated resources [PLUS]
- Shared decision making policy
- Infection Prevention Control (IPC) Handbook
- Death of a patient and bereavement policy (England and Wales)
- Patient immunisation guidance document
- Do you have a cough or cold poster
- Guidance on how to become a veteran friendly accredited GP practice
- Priority treatment for veterans
- Evidence based practice policy
- DNACPR policy (England)
- Intranet and social media acceptable use policy
- Uniforms, dress and appearance policy
- Wellbeing plan [FREE]
Popular forum threads
- What additional benefits do you have that forms part of your PM package?
- Online consultations – when do you close them in the day?
- Keeping in touch days for GPs
- New wage back payment re Covid
- Do you offer anything for long service?
- PPG – still needed?
- Use up annual leave, carry it over or lose it?!
- Back payments
- Pay uplift – 6%
New
Mental Health First Aid
Digital Transformation for Practice Managers
Practice Index Learning Package
New to Masterclasses:
New to eLearning Mandatory and more:
- Conflict Resolution (Wales)
- Sepsis (Wales)
- Significant Events (Wales)
- Safeguarding – Enhanced (Wales)
- Learning Disability and Autism Awareness (Tier 1 & 2) (Wales)
New features in the HUB 
- HR Checks – Checklists for staff on-boarding and off-boarding
- Benchmarking Manager – Updated data for financial year 2022/2023 including addition of £ per patient performance graphs
- HR Records – Staff can edit their own HR records, any changes are saved to the Change Log
- Contacts – You can now bulk import contacts using our easy to use importer feature
- Compliance Package – You can now create standalone actions in the Compliance Actions section
- Staff list – You can now view the staff list by Job Roles, Teams or HUB Roles
- Holiday Manager – Bradford Factor trigger thresholds now displayed
- Help Centre – A compilation of FAQs, useful videos, and information on our HUB products
- HUB weekly support sessions – Join one of our weekly sessions to discover more about the HUB and what it can offer
Further updates can be found here
If you’d like to know more about Practice Index PLUS and any products in the HUB, you can book a demo here.
0 Comments