The Care Quality Commission has suspended a general practice in Brent, London, until November for failures in managing controlled drugs. Dr Abubakh Shaikh’s Peel Precinct Surgery has been suspended following an inspection in May 2019, which found a series of unsafe practices. Inspectors found that the practice did not properly monitor patients on controlled drugs,…

Following the recent completion of their latest round of telephone-based CQC inspections, a pair of practice managers have kindly shared their top findings and handy hints to help other PMs better prepare for the ordeal. Grab a hot drink (or something stronger), settle down and buckle up… Be prepared. You have the questions in advance,…

Whether you’re just starting out in your career or a veteran of general practice, there will be one three-letter abbreviation you’ll never forget, and that’s ‘CQC’. Now, the seasoned GP workforce knows that CQC stands for ‘Care Quality Commission’ and I’m certain we all have differing opinions of the CQC. However, for today, my views…

There has been a wealth of information detailing the recent change for general practice to the CQC inspection procedures that came into force on 1st April 2019. This will affect those practices rated outstanding or good, which of course is the vast majority of you.  Whilst the formal inspection every five years will remain, to ensure…

Are you prepared for your CQC inspection? If you aren’t, then do not worry; you soon will be! This Masterclass focuses on the five key questions the CQC asks about services: Are they safe, effective, caring, responsive to people’s needs and well-led? Six exceptional modules of ammunition, enabling you to feel fully prepared for your…

So, it happened; we got the dreaded email: “We will be inspecting your surgery in two weeks.” Two weeks! That really isn’t long! So much to do! Re-read those blogs on KLOEs and work out what on earth they’re all about, check that all the infection control stuff is okay, double-check that the HR files…

While 96% of practices have been rated good or outstanding by the CQC, the scrutiny is relentless, with more ‘boots on the ground’ inspections for a proportion of good and outstanding practices each year. Here are five tips on keeping your website CQC-ready at all times. 1) Display your CQC rating The regulations state that…