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Appointment numbers increase, but patients still struggle to get timely care As many as one in five people say they’ve been told to call back another day when they’ve phoned their practice. In the Office for National Statistics survey, 10% of patients reported being told to wait at least two weeks for an appointment. Nearly…
April 1, 2024, by Practice Index in Enhanced services, GP Contract, GP Practice Management, PCNs 0 Comments
With several documents related to the contract being released on Thursday (28th March) afternoon, we’ve taken a look at the contract updates to give you a head start on the requirements of the contract so you’re up and running quickly. Contract highlights From 1st April, there will be changes to the GMS contract with equivalent…
April 1, 2024, by Practice Index in H&S Updates, Health & Safety, HR - Human Resources, HR Updates 0 Comments
A summary of the HR and H&S updates issued in March 2024. HR Updates Amber alerts Professor’s anti-Zionist views qualify as a protected “philosophical belief” Female solicitor awarded nearly £160,000 for sex discrimination and unfair dismissal
March 28, 2024, by GP Practice News in GP Practice Management, News 0 Comments
Satisfaction with general practice at an all-time low Public satisfaction with general practice services has fallen to an all-time low; in fact, it has halved in the last five years, according to a British Social Attitudes survey. Just 34% of people are now satisfied with general practice compared with 64% in 2019. Making practice appointments…
March 26, 2024, by Practice Index in GP Practice Management 0 Comments
This year, on World Health Day, April 10th, we will be hosting a webinar on Female Genital Mutilation/Cutting. The role of medical professionals is essential in not only helping to end this practice but also in supporting survivors of FGM/C. In the webinar, the Orchid Project will cover what FGM/C is, how to identify it, and…
March 21, 2024, by Practice Index in GP Practice Management 0 Comments
Fully revised throughout, the updated Practice Manager’s Handbook 2024 [PLUS] is now available to download. Packed with over 300 informative pages, this is the definitive guide to practice management. This essential document has been updated in line with the introduction of the CQC single assessment framework. It also includes a new section on Health, Safety…
March 21, 2024, by Ben Gowland in GP Contract, GP Practice Management, NHS England, Patients, Staff 0 Comments
NHS England recently published a letter outlining details of the 2024/25 GP contract. Not many of us were expecting a huge windfall for practices this year, but even so, it was still a shock to find out just how little is being invested in general practice in the coming year. In this month’s podcast, I…
April 4, 2024, by Practice Index in GP Practice Management, News 0 Comments