Subscribe to the Weekly, our free email newsletter.
Keeping you updated and connected.
The thought of having to tackle potential bullying or inappropriate behaviour is enough to get the pulse racing of any Practice Manager. However, these things do crop up – and even more so these days when everyone is feeling the pressure and stress. But what constitutes bullying? And what is the definition of workplace harassment?…
April 11, 2024, by Robyn Clark in GP Practice Management, Patients 1 Comment
On 3rd April, my practice wrote a letter to all our patients to tell them about the pressures general practice is under and what this means for them in terms of their care. I was pretty nervous about sending it out, as we know how things can be portrayed and how some people seem to…
April 11, 2024, by GP Practice News in (IGPM) Institute of General Practice Management, GP Practice Management, News, Patients, Staff 0 Comments
Right care, first time Practice managers are launching a major campaign to tackle public frustration at the delays in gaining GP appointments. The “Right Care First Time” campaign, launched by the Institute of General Practice Management (IGPM), aims to encourage patients to recognise that they may get the right care by going directly to other…
April 11, 2024, by Practice Index in (IGPM) Institute of General Practice Management, GP Practice Management, News 0 Comments
The brand new campaign video from the IGPM helps explain why you don’t always need to see the GP. General practice is facing unprecedented pressure. Demand is exceeding capacity, patients are facing longer delays and abuse in practice is rising as a result. This new campaign is designed to try to reduce the burden on…
April 4, 2024, by PM Polly in Funny, GP Practice Management, Opinion 4 Comments
Hi from a very tired PM Polly! Sorry it’s been a long time since I put pen to paper – or should that be fingers to keyboard? I felt compelled to do so when I read something that made me laugh out loud yesterday; I just had to share it with you! One of the…
April 4, 2024, by Practice Index in GP Practice Management, HR - Human Resources, HR Updates, Staff 0 Comments
My previous Practice Index blog explored upcoming changes to flexible working legislation coming into effect on 6th April 2024. But there are other employment law changes coming soon which practices in England, Scotland and Wales should be aware of. Here’s a quick rundown of them. Introduction of statutory carer’s leave To start with, I should…
April 4, 2024, by Practice Index in GP Practice Management, News, Practice Index News, Practice Life 0 Comments
It was a busy month with incoming changes in employment law, the National Living Wage on the horizon, and a controversial contract proposition. Catch up here… Best of our blogs I predict a riot… who’s with me? – By Paula the PM – The long-awaited GP Contract letter 2024/25 has been published. I’d like to say…
April 11, 2024, by Practice Index in HR - Human Resources 0 Comments