Saving you time with a new idea around delegation of onerous tasks, and tips for quick audits to keep an eye on things without too much involvement on your part. In general, staff see finance as the domain of the PM. Of course, in large practices PMs may have a finance assistant to help with…

CQC Manager, part of the Compliance Package, allows you to record, assign, track and report all of your evidence in one central and secure place. As the CQC moves toward the new Quality Statements approach, we’ve got you covered! We’ve made it simple and easy to migrate your existing information by: Cross-mapping all KLOEs to…

The CQC is due to implement their new assessment framework, complete with six new evidence categories. These six categories are used for each individual Quality Statement (QS). All services will then be able to see exactly what they’ve scored out of 100% within each of the QSs. This is excellent news because it makes the whole…

You will have seen previous blogs and posts in the forum advising that the CQC are exchanging 150 key lines of enquiry (KLOEs) for 34 Quality Statements (QSs). This is obviously frustrating for all those Practice Managers who have just finished memorising the 150 KLOEs and aligning evidence to them all! But what does this actually…

Our all-encompassing Compliance Package in the HUB enables you to record, assign, track and report on all of your compliance actions in one place. Policies uploaded to Policy Manager and training completed via Learning Manager are automatically aligned to the relevant KLOE within CQC Manager. Included in the Compliance Package:   CQC Manager* -An ideal way to…

Working in general practice is a demanding and stressful environment, so it is important to ensure that compliments are recorded and shared with the team to improve team morale, create a sense of positivity in the workplace and help deliver and evidence service improvements. Following on from the popular Complaints Manager, we have now launched…

Hot on the heels of CQC Manager* and Safety Alerts Manager, our Compliance Package can now help you to manage significant events, complaints, risks and checks. Significant Events Manager – Enables you to record, manage, categorise, distribute and add learning to your significant events. Complaints Manager – Helps you manage the complaints process from start…