All organisations experience change, whether macroenvironmental or microenvironmental. In fact, change is ever present; it is inevitable. In primary care, there is no escaping change, be it changes to clinical processes, changes to clinical IT systems, changes to the structure of primary care, or changes to regulations. Of course, we have responded to many changes…

Just over a year ago, I wrote the ‘Continuing to sail on the sea of CQC change’ blog, and 18 months earlier, I wrote the ‘CQC: Big changes are on the horizon’ blog. Today, we’re still at sea, sailing along, encountering change over every horizon. But could it be that the good ship ‘CQC’ is…

CQC Manager provides one central, secure place for you to collate all the evidence required for CQC. If you want to be able to demonstrate your CQC compliance, CQC Manager in the HUB is the way to do it. Top features include: Clearly displayed framework of the Key Lines of Enquiry (KLOE)* CQC GP mythbusters…

Our new Compliance Package currently includes: CQC Manager*  – One central, secure place to collate all evidence required for the CQC. If you want to demonstrate CQC compliance, then using CQC Manager in the HUB is the way to do it. Safety Alerts Manager –  As soon as an alert is published by CAS it…

First launched in 2017 the HUB was home to just a handful eLearning courses. Five years on it now boasts 4,000 registered practices, half a million completed courses, 10,781 benchmarking searches and 5,527 PPA claims. Our eLearning has expanded to offer: Over 100 statutory and mandatory courses A series of in-depth Masterclasses on topics of…

Worried about the CQC? Worry no more! In fact, cue the Bobby McFerrin music: “Don’t worry, be happy ’Cause when you’re worried your face will frown And that will bring everybody down So don’t worry, be happy Don’t worry, be happy now!” While you’re whistling away (admit it, you started whistling the intro to that…

We’re continuing our five-minute delegation series with an easy win for PMs. Of course, it won’t work for all meetings, because some are too confidential to be dealt with by someone else. But even if you can’t onward delegate, we’ll show you how you can achieve the same aims but with less aggravation. In either…