CQC Manager, part of our Compliance Package in the HUB, is an ideal way to effectively collate and present all evidence required for the CQC in one central, secure place. Top features include: Clearly displayed framework of the Key Lines of Enquiry (KLOE)* CQC GP mythbusters all mapped by KLOE prompts Quickly and easily add…

CQC Manager, part of the Compliance Package, allows you to record, assign, track and report all of your evidence in one central and secure place. As the CQC moves toward the new Quality Statements approach, we’ve got you covered! We’ve made it simple and easy to migrate your existing information by: Cross-mapping all KLOEs to…

You will have seen previous blogs and posts in the forum advising that the CQC are exchanging 150 key lines of enquiry (KLOEs) for 34 Quality Statements (QSs). This is obviously frustrating for all those Practice Managers who have just finished memorising the 150 KLOEs and aligning evidence to them all! But what does this actually…

This month, the focus is on the most important key question that connects every single GP service that has ever been rated ‘requires improvement’ or ‘inadequate’. It is of course the Safe key question. Why is this the most important? Not only does it link to Regulation 12, which covers safe care and treatment, but…

Our all-encompassing Compliance Package in the HUB enables you to record, assign, track and report on all of your compliance actions in one place. Policies uploaded to Policy Manager and training completed via Learning Manager are automatically aligned to the relevant KLOE within CQC Manager. Included in the Compliance Package:   CQC Manager* -An ideal way to…

Hot on the heels of CQC Manager* and Safety Alerts Manager, our Compliance Package can now help you to manage significant events, complaints, risks and checks. Significant Events Manager – Enables you to record, manage, categorise, distribute and add learning to your significant events. Complaints Manager – Helps you manage the complaints process from start…

The CQC has and continues to go through a period of change; there’s the ARR, ESF, TRA and now TMA, giving a plethora of TLAs. IMO it’s little wonder that a lot of people may be thinking OMG, IDK what you’re on about. MMW, you’re not alone! Right, enough of the three-letter abbreviations (TLAs); it’s…