Coming up with interview questions that will really tell you something about your candidates can be more difficult than it seems. Save precious time by avoiding going over all the standard data and information most receptionist CVs will include, and make sure these prompts are on your list: they all invite your candidates to give…

A recent study by Investors in People found that 47% of employees considered changing jobs in 2014. Nearly a quarter claimed that they would have moved 12 months ago had the economy been stronger. And of the 24% of employees feeling unhappy in their current positions, 47% blamed bad management. Retaining staff is, as you well know,…

Here are the results of the salary and workload survey 2015. Thank you to every one that took the time to complete the survey! Average PM salary: £36,000 Average list size: 8,350 Quick stats 26% of PMs earn £45,000 and above. 77% of PMs are female 48% of PMs have been in post for less…

You may have heard about Shared Parental Leave which is coming into effect on 5th April this year. Employees are now entitled to a whole host of different types of family leave, some of which are changing on 5th April, some of which are not, and it’s easy to get confused. So here’s a helpful…

For so many employees, meetings can all too easily feel like wasted time – taking us away from our ever-increasing jobs list. But small adjustments can turn your weekly staff meeting into a productive event and a team-building exercise in one. Which is what they should be. 1.      Set an agenda Meetings that run on…

There may be official guidelines on compassionate leave and all the practical aspects of grief and bereavement, but supporting a grieving colleague emotionally through a loss – from the death of a spouse or parent to miscarriage of stillbirth – can be the most challenging task they will face in their career. The way you…

Are pharmacists the answer to easing practice workloads? Or can pharmacists ease practice workloads? One of the major news stories this week has been the launch of NHS England’s 10 point plan to address staff shortages in general practice. Along with incentivising GPs to postpone retirement, the plan includes piloting schemes to introduce new grades of support…