When applying to become practice manager, instead of asking the future employee to do a presentation on coping with the strains of a changing population or how to manage a practice with limited resources, along with a stampede at the door… there’s a much better question that could be asked and one that will be…

Every workplace strives to have motivated employees because engaged employees will have a significant effect on the success of your practice. However, motivating employees can be really difficult to achieve so we’ve collated some of the best ideas to help you: (1) Communication Employees need to feel appreciated and to be part of the overall…

Some employees who have worked for their employer continuously for at least 26 weeks have a legal right (S63D Employment Rights Act 1996) to request time off (usually unpaid) to study, if it will help to improve their contribution to their employer’s business and provided there are at least 250 people working in their organisation.…

Low morale in in healthcare once again hit the headlines this week after a General Medical Council report warned that the situation with doctors has reached the point where patients are being put at risk. The regulator said there was “a state of unease within the medical profession across the UK that risks affecting patients…

Many practice employees are also registered as patients in the practice they work with. So what should you do if you need to discipline them and, in response they make a complaint about their clinical/professional care within the practice?… [PLUS members] If you are PLUS member please click here to read the full article. Benefits of Practice…

Underperforming employees have a demotivating and general detrimental effect on the whole working environment, meaning you must tackle any issues as soon as you become aware of them. It’s important in any workplace but in a medical practice employee performance sits at the core of all you do. (1) Inform and investigate – find out…

An employee who is consistently late for work affects the level of patient care/service and the practice generally.  Here are our tips to help you deal with persistent employee tardiness. (1) Clarity   Make sure that your employees are clear about when they have to arrive and be ready to work. Even if an employee…