When applying to become practice manager, instead of asking the future employee to do a presentation on coping with the strains of a changing population or how to manage a practice with limited resources, along with a stampede at the door… there’s a much better question that could be asked and one that will be far more useful to said employee….
How would you manage the Christmas works do?
There are some pointers here that I’d like to share with you from my many disastorous Christmas parties.
If the party game host asks for a volunteer – NEVER put your hand up thinking… won’t it be fun for the staff to see you letting your hair down. Those pictures of you circulating wearing a green mankini and antlers on your head will never ever go away.
Don’t be stupid enough to think that YOU know what the staff might like to do for their ‘Christmas do’ because you don’t. You never will. You must find a Christmas do that suits sullen Sarah, timid Teresa, crazy Cath and man-eater Mel.
Around alcohol you have two decisions. You don’t drink at all or you drink everything, because you either have to be sober enough to deal with the tears and the back stabbing or you have to be so ****** you don’t care and you won’t remember!
Don’t be silly enough to think that Secret Santa could be something fun. IT ISN’T. This is a classic way for staff to use their passive aggressive skills to the maximum. When the receptionist opens up her man strength 48hr deodorant that someone kindly bought for her, the spirit of Christmas will have made a run for it through the exit door.
When buying staff gifts – fully accept the fact that at least half the staff will moan that they’d rather the cash than a voucher, or rather a voucher than a present, or rather wine than chocolates, or rather chocolates than wine…… you WILL not buy a present for staff that they will like. OK? Got it?
Never EVER give a choice of dates for the Christmas party, because when it comes to choosing and you’ve left out grumpy Gertrude and loud Lauren they will proceed to make your life a misery for at least the next three Christmas’s. ALWAYS let the staff choose the date, this way they can just hate each other.
Finally, accept that during the night there WILL be tears, moaning, blushes, regurgitated Christmas pudding and wild GP dance moves. But hopefully, there will be LAUGHS too. Just hopefully not at your expense!