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Personal phones in the workplace – by Susi O’Brien

mobile phone

Yesterday, whilst browsing online, I saw a cartoon that made me smile. It showed two birds looking down on a scarecrow that was guarding a field. One bird had a speech bubble saying, “Don’t worry – it’s not a real human.” “How do you know?” asked the other bird. “Easy,” replied the first bird. “It’s…

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Tips for using the NHS GP website benchmarking tool

NHS benchmarking website

The NHS England practice website benchmarking and improvement tool is designed to help practices improve key online journeys for their patients. All practices in England are expected to audit their websites using the tool. At first glance, working out how to use the tool can be daunting. It’s worth getting to grips with it, though,…

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Complaints Manager – A quick overview

HUB logo

  Available with the Compliance Package in the HUB. The Compliance Package includes: Policy Manager [FREE] Actions Manager CQC Manager Safety Alerts Manager H&S Alerts Manager Learning Events Manager Significant Events Manager Complaints Manager Compliments Manager Criticisms Manager Risk Manager Audits Manager Checks Manager If you have any questions, please post them below or email [email protected] If you’d like…

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Primary care news round-up (26th to 31st January 2024)

Primary care news round-up (4th July to 10th July 2024)

Alarm over low uplift Practice Managers have warned that practices will close and patients will suffer if it’s correct that the general practice uplift for the 2024/25 is to be less than 2%. According to a report by the Pulse, the uplift to be offered is just 1.9%. The Institute of General Practice Management commented:…

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CQC – Making the connection for 2024 – By Phil Coates

Magnifying glass and check mark icon. Business concept,idea,right choice, quality control, approval and contract assignment

To me, CQC is a process where everything is connected – from registration, to monitoring quality and performance, to scoring and rating (and a whole host of stuff in between!). In some respects, it’s like rugby; your kicking game, your defence, your set piece and attack are all linked. But there’s another likeness, one that…

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Primary care news round-up (19th to 25th January 2024)

Primary care news round-up (4th July to 10th July 2024)

Survey points to Practice Manager earnings Practice Managers earn nearly £50,000 on average, but with significant variations from practice to practice, according to a new survey of the profession in Pulse magazine. The average earnings of a full-time Manager are £48,802. The survey found that salaries range from £20,000 to £100,000 – although this includes…

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National Dog Walking Month – The benefits to your pooch and your mental health

national dog walking month

Most dog owners would probably agree that during these dank, dark and dreary days of January it’s hard to be motivated to walk your four-legged friend. Some canines would agree with that too, including mine who’s most definitely a fair-weather walker! However, once up and about, the benefits to you both can be huge. “But…

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