Nicola Hayward And so, another week nearly over and Politics hits the headlines again… but I have to say, so far I’m pretty impressed with Mrs May, our new PM.  It was an interesting decision to put Boris back ‘in power’ as Foreign Secretary, but he’s made his bed and he’s now been forced to…

Well, the referendum came and went – and with it, an awful lot of ‘hoo-ha’ as to what will or won’t happen – the ifs, buts and maybe’s… and regardless of how you voted, that vote will possibly have been made on the basis of what directly impacts on you.  I was astounded at the…

There’s never a dull second in practice management. Walking through the door is like walking into the cinema to watch a film; but you realise you’re watching a horror and not the rom com you had hoped for. That’s like being a practice manager walking into work. You think (or you hope!) you might walk into…

I had a holiday once… it was a while ago, I remember it vaguely. I got up later than 6am and I drank tea in bed while watching the sun shine through the emerald tall trees outside. I had leisurely walks. I climbed and I went swimming. I skated and I played tennis. At night…

IT – it stands for Information Technology you know?  For me IT also stands for I and then also Temper.  This is because I lose my Temper quite a lot with IT. The clinical system is fab – when it works.  An example of how my temper tantrum boils up like a teenager who has…

Today wasn’t so much about fire fighting.  It was like wrestling a fire-breathing 40ft dragon to the ground while juggling four broken printers in the air. Another Monday in general practice. I drive in, I try to dig out the optimism that is at the bottom of my my new calf-length brown Boden boots.  I edge…

Well, CQC came and went – and to be fair, it wasn’t as bad as I thought it was going to be but let’s go back a couple of weeks to the lead up to the visit… So, we get the phone call, and the follow up email to confirm that four (yes FOUR!) inspectors…