“There is nothing so stable as change” Bob Dylan once said, and how right he was! Change is everywhere, and for some time now the CQC has been making changes to how they monitor GP practices. Only last week I was writing the final sections of the CQC Handbook, thinking I’d cracked it and then,…

I wrote a number of CQC-themed blogs during the pandemic; the first focused on the ever-changing CQC environment followed by continuing to sail on the sea of CQC change. Coincidence? Perhaps not, as at the time of writing this blog, the CQC remains in a state of change. The new monitoring approach, piloted in the…

Mention an imminent inspection visit from the regulator the Care Quality Commission (CQC) to any general practice team and you can just imagine the nervous twitches, raised heartbeats and agitated moods that are likely to ensue. No matter how good any primary care team may be, and regardless of their previous rating, be it good…

Was it really six months ago when I wrote the CQC: Big changes are on the horizon blog? Much has happened since late January, and we’re still in a state of uncertainty regarding the lifting of restrictions, but that hasn’t held back the CQC; they’ve continued to progress with their planned changes. Whilst many of…

If you’re struggling to think of something positive to come out of this pandemic, let me suggest the ability to adapt to and overcome the challenges and changes that have been forced upon primary care. We’ve had to deal with ever-moving goalposts, changes to routines, the hurry up and wait for clear and concise direction.…

Have you ever wondered what those four letters mean and the importance surrounding them? ‘Discussing Stupid Questions and Suggestions’? No, for once this doesn’t relate to PCSE! I have to admit to not remembering whether these letters were even uttered at my practice manager interview but then I have been a PM for a while,…

The CQC has and continues to go through a period of change; there’s the ARR, ESF, TRA and now TMA, giving a plethora of TLAs. IMO it’s little wonder that a lot of people may be thinking OMG, IDK what you’re on about. MMW, you’re not alone! Right, enough of the three-letter abbreviations (TLAs); it’s…